September 30, 2013 by admin
Filed under Consumer Electronics
Is your iPad out of warranty? Hewlett-Packard to the rescue.
HP updated its SmartFriend support service and will now troubleshoot problems with Windows, Android, Chrome OS, OS X and iOS products, according to a fact sheet describing the service.
“HP is expanding its HP SmartFriend service to provide 1:1 expert support for any brand of PC or tablet,” the company said. The plan previously supported PCs from HP and other vendors, as well as Macs.
Users can avail of the service to address general hardware, software and malware issues. HP says its agents can “remove viruses, improve PC performance, solve software errors, and connect devices to a wireless network with enhanced security.” The support is provided by phone or over the Internet, so don’t expect a technician to trot in and fix your iPad in person. But HP notes it can save you from driving to a store.
Unlike Best Buy’s Geek Squad service, HP’s service does not include hardware repairs. It can be tricky to change the battery or storage in tablets, so for iPads, the Genius Bars at Apple Stores may still be the best option for some repairs.
HP didn’t immediately comment on exactly what support it will provide for the iPad. HP printers offer wireless printing from iPads and iPhones. HP sells primarily Windows PCs and Android tablets, though on last Thursday it announced the Pavilion 14 laptop with Google’s Chrome OS.
While SmartFriend includes support for iOS devices, the service seems focused mainly on Windows products. Its technicians include “Microsoft Application Trainers, Microsoft Product Specialists, A+/MCP/MCSE Certified Professionals, Network Administrators and HTML Developers,” according to the fact sheet.
The service starts at US$9.99 per month and users can sign up for a pre-paid, monthly or yearly support plan. A “Complete Plan” supports two devices, while a “Family Plan” supports up to four devices.
IBM reportedly will invest $1bn in Linux and other open source technologies for its Power system servers.
The firm is expected to announce the news at the Linuxcon 2013 conference in New Orleans, pledging to spend $1bn over five years on Linux and related open source technologies.
The software technology will be used on IBM’s Power line of servers, which are based on the chip technology of the same name and used for running large scale systems in data centres.
Previously IBM Power systems have mostly run IBM’s proprietary AIX version of Unix, though some used in high performance computing (HPC) configurations have run Linux.
If true, this will make the second time IBM coughs up a $1bn investment in Linux. IBM gave the open source OS the same vote of confidence around 13 years ago.
According to the Wall Street Journal, IBM isn’t investing in Linux to convert its existing AIX customers, but instead Linux will help support data centre applications driving big data, cloud computing and analytics.
“We continue to take share in Unix, but it’s just not growing as fast as Linux,” said IBM VP of Power development Brad McCredie.
The $1bn is expected to go mainly for facilities and staffing to help Power system users move to Linux, with a new centre being opened in France especially to help manage that transition.
Full details are planned to be announced at Linuxcon later today.
Last month, IBM swallowed Israeli security firm Trusteer to boost its customers’ cyber defences with the company’s anti-hacking technology.
Announcing that it had signed a definitive agreement with Trusteer to create a security lab in Israel, IBM said it planned to focus on mobile and application security, counter-fraud and malware detection staffed by 200 Trusteer and IBM researchers.
Kaveri is coming in a few months, but before it ships AMD will apparently spice up the Richland line-up with a few low-power parts.
CPU World has come across an interesting listing, which points to two new 45W chips, the A8-6500T and the A10-6700T. Both are quads with 4MB of cache. The A8-6500T is clocked at 2.1GHz and can hit 3.1GHz on Turbo, while the A10-6700T’s base clock is 2.5GHz and it maxes out at 3500MHz.
The prices are $108 and $155 for the A8 and A10 respectively, which doesn’t sound too bad although they are still significantly pricier than regular FM2 parts.
September 25, 2013 by admin
Filed under Around The Net
In another sign of trouble at HTC, the Taiwan-based mobile device maker began downsizing its U.S. operations on Friday, eliminating an undisclosed number of staff.
The move is meant to “streamline and optimize” the company’s U.S. organization “after several years of aggressive growth,” HTC said in a Monday email. A company spokeswoman declined to specify how many employees would be affected.
“However, to achieve our long-term goals as a business and return maximum value to our shareholders, this is a necessary step to drive ongoing innovation,” the company said.
HTC has been facing a difficult year on weak earnings that have sent its stock price tumbling. In the second quarter, its net profit plummeted 83 percent year-over-year, despite strong reviews for its flagship smartphone, the HTC One.
The weak financials are major change from only a couple years ago when HTC was riding high selling Android smartphones in the U.S. But starting in late 2011, the company’s net profit has sagged on increased competition from Samsung and Apple.
To recover, HTC has focused on building up its “One” smartphone brand. In addition, the company has expanded its China presence, and in August launched a new marketing campaign that’s enlisted Hollywood actor Robert Downey Jr.
While the company has largely focused selling high-end handsets, in July HTC said it was planning on selling more mid-tier and entry level phones to regain market share. The new phones will launch at end of the third quarter or early fourth quarter.
But the company’s troubles go beyond issues with smartphone sales and marketing. In September, Taiwanese authorities arrested three HTC employees for allegedly stealing company secrets. One of the employees arrested was Thomas Chien, HTC’s vice president of product design.
HTC has declined to offer further details on the case.
Intel has written a check for the Spanish artificial intelligence technology startup Indisys.
The outfit focuses on natural language recognition and the deal is worth $26 million. It follows Intel’s recent acquisition of Omek, an Israeli startup with specialties in gesture-based interfaces. Indisys employees have joined Intel already. Apparently the deal was signed on May 31 and the deal has been completed.
Intel would not confirm how they are using the tech: “Indisys has a deep background in computational linguistics, artificial intelligence, cognitive science, and machine learning. We are not disclosing any details about how Intel might use the Indisys technologies at this time.”
September 23, 2013 by admin
Filed under Around The Net
The U.S. Federal Communications Commission will sell 10 megahertz of spectrum in the 1900MHz band for commercial mobile services in an auction set to start on Jan. 14, the agency announced.
The agency on last Friday set a minimum price for licenses in the so-called H block of $1.56 billion, with some of the money funding the First Responder Network Authority (FirstNet), a government board building a nationwide broadband network for public safety agencies.
The auction will help mobile providers address a predicted spectrum shortage, said Mignon Clyburn, the FCC’s acting chairwoman. The auction “will help close the spectrum gap as well as contributing to the goal of making mobile broadband available to our nation’s first responders,” she said in a statement.
Congress, in the Middle Class Tax Relief and Job Creation Act of 2012, required the FCC to license 65 megahertz of spectrum, including the 10 megahertz in the H block, by February 2015.
The FCC has considered auctioning the 1915-1920MHz and 1995-2000MHz spectrum in the past, but concerns about interference with a nearby PCS block kept the commission from moving forward. An FCC order adopted in June created technical rules to keep the H block from interfering with PCS signals.
Commissioner Ajit Pai praised Clyburn for scheduling the auction. The spectrum “will help deliver bandwidth-intensive mobile services and applications” over mobile networks, he said in a statement.
Frank Baitman, the CIO of the U.S. Department of Health and Human Services (HHS), was at the Amazon Web Services conference praising the company’s services. Baitman’s lecture was on the verge of becoming a long infomercial, when he stepped back and changed direction.
Baitman has reason to speak well of Amazon. As the big government system integrators slept, Amazon rushed in with its cloud model and began selling its services to federal agencies. HHS and Amazon worked together in a real sense.
The agency helped Amazon get an all-important security certification best known by its acronym, FedRAMP, while Amazon moved its health data to the cloud. It was the first large cloud vendor to get this security certification.
“[Amazon] gives us the scalability that we need for health data,” said Baitman.
But then he said that while it would “make things simpler and nicer” to work with Amazon, since they did the groundwork to get Amazon federal authorizations, “we also believe that there are different reasons to go with different vendors.”
Baitman said that HHS will be working with other vendors as it has with Amazon.
“We recognize different solutions are needed for different problems,” said Baitman. “Ultimately we would love to have a competitive environment that brings best value to the taxpayer and keeps vendors innovating.”
To accomplish this, HHS plans to implement a cloud broker model, an intermediary process that can help government entities identify the best cloud approach for a particular workload. That means being able to compare different price points, terms of service and service-level agreements.
To make comparisons possible, Baitman said the vendors will have to “standardize in those areas that we evaluate cloud on.”
The Amazon conference had about 2,500 registered to attend, and judging from the size of the crowd it certainly appeared to have that many at the Washington Convention Center. It was a leap in attendance. In 2012, attendance at Amazon’s government conference was about 900; in 2011, 300 attended; and in 2010, just 50, Teresa Carlson, vice president of worldwide public sector at Amazon, said in an interview.
AMD really needs to make up its mind and figure out how it interprets its own roadmaps. A few weeks ago the company said desktop Kaveri parts should hit the channel in mid-February 2014. The original plan called for a launch in late 2013, but AMD insists the chip was not delayed.
Now though, it told Computerbase.de that the first desktop chips will indeed appear in late 2013 rather than 2014, while mobile chips will be showcased at CES 2014 and they will launch in late Q1 or early Q2 2014.
As we reported earlier, the first FM2+ boards are already showing up on the market, but at this point it’s hard to say when Kaveri desktop APUs will actually be available. The most logical explanation is that they will be announced sometime in Q4, with retail availability coming some two months later.
Kaveri is a much bigger deal than Richland, which was basically Trinity done right. Kaveri is based on new Steamroller cores, it packs GCN graphics and it’s a 28nm part. It is expected to deliver a significant IPC boost over Piledriver-based chips, but we don’t have any exact numbers to report.
A curious rumor is coming out of Taiwan this morning. Nvidia is reportedly seeing more Tegra 4 orders, boosted by the Xiaomi Mi3 smartphone, Surface RT 2 and new tablets from Asus, Toshiba and HP. The source is Digitimes, or its moles in the “upstream supply chain” to be specific. Specific is not the word usually associated with such sources and we have no specific numbers to report.
However, while Nvidia is seeing a bit more interest for Tegra 4 it simply has no high-volume design wins and shipments will remain low until it is eventually phased out in favour of the Tegra 5. We wrote about Nvidia’s Tegra 4 volume woes last month, here.
The Tegra 4 still has just a handful of design wins and the fact that most of them are high-end tablets is not encouraging at all. Not much has changed since our previous report, although Nvidia did manage to land a single smartphone design win, albeit not a major one.
We still believe Tegra 4 shipments will be modest at best and new Android tablet design wins will not help much. Neither will the Shield and Tegra Note tablets.
September 17, 2013 by admin
Filed under Around The Net
Satellites the size of shoe boxes, which are expected to one day allow researchers to explore space more efficiently, will soon have greater range.
MIT researchers have built and tested an inflatable antenna that can fold into such a satellite, then inflate in orbit to enable long range communications — from seven times the distance possible today.
The technology will let the small satellites, called CubeSats, move further into space and send valuable information to scientists back on earth.
“With this antenna, you could transmit from the moon, and even farther than that,” said Alessandra Babuscia, a researcher on the inflatable antenna team at MIT, in a statement. “This antenna is one of the cheapest and most economical solutions to the problem of communication. But all this research builds a set of options to allow the spacecraft … to fly in deep space.”
The MIT effort comes as engineers at the University of Michigan work on ways to propel such small spacecraft into interplanetary space. The team is building a plasma thruster that could fit in a 10-centimeter space and push a small satellite-bearing spacecraft into deep space.
The university researchers using superheated plasma that would push through a magnetic field to propel a CubeSat.
The MIT researchers are seeking to solve the communications problems and enable far-afield CubeSats to send data to and receive instructions from Earth.
The CubeSat devices cannot support radio dishes that are used today to let spacecraft communicate when far from Earth’s orbit.
The inflatable antennas significantly amplifies radio signals, allowing a CubeSat to transmit data back to Earth at a higher rate, according to the university.
MIT engineers have built two prototype antennae, each a meter wide, out of Mylar, which is a polyester film known for its strength and use as an electric insulator. One antenna was a cone shape, while the other looks more like a cylinder when inflated. Each fits into a 10-cubic-centimeter space within a CubeSat.
Each prototype contains a few grams of benzoic acid, which can be converted to a gas to inflate the antenna, MIT noted.
In testing, the cylindrical antenna performed “slightly better” than the cone shaped device, transmitting data 10 times faster, and seven times farther than existing CubeSat antennae.
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