Lawsuit Says Microsoft Illegally Tracks Customers
September 5, 2011 by admin
Filed under Smartphones
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Microsoft allegedly tracks the location of its mobile user even after customers request that tracking software be turned off, according to a new lawsuit.
The proposed class action, filed in a Seattle federal court on Wednesday, states Microsoft intentionally designed camera software on the Windows Phone 7 operating system to ignore customer requests that they not be tracked.
A Microsoft representative could not immediately be reached for comment.
The lawsuit comes after concerns surfaced earlier this year that Apple’s iPhones collected location data and stored it for up to a year, even when location software was supposedly turned off. Apple issued a patch to fix the problem.
However, the revelation prompted renewed scrutiny of the nexus between location and privacy. At a hearing in May, U.S. lawmakers accused the tech industry of exploiting location data for marketing purposes — a potentially multibillion-dollar industry — without getting proper consent from millions of Americans.
The lawsuit against Microsoft cites a letter the company sent to Congress, in which Microsoft said it only collects geolocation data with the express consent of the user.