30% Of BlackBerry Users Want Out

The BlackBerry smartphone and its maker, Research in Motion, were in serious trouble even before last week’s global service disruption.

More than 30% of BlackBerry users in large companies said in September, a month before the outage, that they were looking to use a different smartphone device in 2012, according to a survey of 243 smartphone users in companies with more than 10,000 workers by Enterprise Management Associates (EMA).

“With last week’s outage, I suspect the 30% number is even higher,” said Steven Brasen, the EMA analyst who conducted the survey. “User satisfaction with BlackBerry is by far the lowest of smartphones. A huge number are dissatisfied.”

Brasen said the survey found that 11% of BlackBerry users in large companies are “completely dissastisfied” with the device, while only 2% of iPhone users and 0% of Android users are completely dissatisfied with their smartphones.

Brasen said the opinions of end users are becoming very important to IT executives.

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Oracle Vs. Google Gets Postponed

The US Court has postponed the trial that could see an agreement reached between Oracle and Google over the use of Java in the Android operating system.

The case has been in court for over a year and was expected to finish at the end of October, but yesterday US District Judge William Alsup put it on hold.

According to Reuters the decision had been expected, but perhaps less likely was the judge’s other bit of news, that he might hand the case over to another judge.

Perhaps no one expected the case to go on this long, or perhaps it was just whoever controls Alsup’s diary, as he explained that he has another criminal trial to deal with, one that might last until February next year.

“Your case is huge and needs the attention of somebody who can give it more time than I can,” Alsup said, despite his familiarity with the case.

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Will Android Tablets Get Ice Cream Sandwich?

Google just held its Galaxy Nexus event in Hong Kong and we read just about every report and release in detail, only to find that Google didn’t even mention Ice Cream Sandwich Android 4.0 for tablets, which is somewhat surprising.

At this time, there is no official information if and when Android 4.0 comes to tablets. Since Android 4.0 looks like the lovechild of Gingerbread and Honeycomb and gets a few new options, it’s likely that we will see Android 4.0 on tablets, with a few tweaks of course.

Google just don’t want to talk about it, at least not yet. Since Google chaps already said that Android 2.3 capable phones should be able to run Android 4.0 this definitely applies to any Android 3.x tablets since most of them have dual-core processors and quite powerful hardware to back it up.

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Will Help Desks Become Extinct?

Tom Soderstrom, CTO at NASA’s Jet Propulsion Laboratory (JPL), views everything through the clouds.

NASA’s JPL uses 10 public or private clouds to store everything from photos of Mars for public purview to top-secret data.

Pretty soon, Soderstrom told attendees of Computerworld‘s SNW conference, data stored by large enterprises like NASA will be measured in Exabytes; one Exabyte is equal to 1.5 billion CDs or a million terabytes.

And, he noted, the only place to store Exabytes of data is on public and private clouds.

The good news is that with data in the cloud, people will be able to “work with anyone, from anywhere, with any data, using any device at any time,” he said.

And the not-so-bad news is that IT help desks, as we know them, will become a thing of the past, and IT workers in general will have to rethink how they approach application development and security.

“Now the workforce and consumers of IT are becoming mobile. Have you ever called a help desk for your mobile device? What do you do? Probably, the first you do is Google or Bing it. If you can’t get the answer there, you ask your kids. If you can’t get your answer there, you ask your friends who are like you. For us, that’s the workgroup,” Soderstrom said.

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Motorola Being Dragged Into Patent Lawsuit

Intellectual Ventures has set its sights on Motorola with a new lawsuit alleging that the mobile device maker has infringed on six of their patents.

The patents cover a variety of technologies related to text messaging, docking stations and pushing software out to devices.

Intellectual Ventures, which owns 35,000 patents, said it approached Motorola in January about licensing patents, including several named in the case, according to the lawsuit. Motorola refused to license the patents, Intellectual Ventures said.

Motorola, which is the subject of several other patent lawsuits, declined to comment on the dispute.

The suit names a number of Motorola products as infringing, including the Atrix, Photon 4G, Milestone, Triumph and Brute i680.

Though Intellectual Ventures said it first approached Motorola in January, records at the U.S. Patent and Trademark Office show that all but one of the patents were transferred to the company in July and September.

It’s up to patent holders to file documents showing transfer of ownership with the patent office, so the discrepancy of timing probably means only that the company was slow in doing its paperwork, said David Mixon, a patent attorney with Bradley Arant Boult Cummings LLP.

While patent lawsuits have become commonplace in the mobile industry, this one has a unique twist. Google, which recently announced plans to acquire Motorola, is an investor in Intellectual Ventures, patent expert Florian Mueller noted in a blog post Thursday.

The source

Mobile Security Threats Continue To Grow

According to industry analysts, mobile device shipments will exceed a billion devices in 2015 and will rapidly outrun PC shipments. That’s great news for end user convenience, mobility, and work-anywhere productivity. But it also means that enterprises must prepare for the fact that the criminals will target these devices with attack exploits, spyware,
and rogue applications.

And while IBM’s IT security research team, X-Force, predicts a modest 33 software exploits targeting mobile devices in the year ahead, that’s roughly twice the number of such attack code released in the past year.

The group also sees a number of other troubling mobile security trends. First, when software flaws do surface, many mobile phone makers do not rapidly deploy software patches to devices; malicious apps are often distributed through third-party app markets. Another troubling trend is that some mobile malware can collect end user’s personal information for use in phishing attacks.

An example of vulnerabilities that would make such attacks possible are the two recent Android security flaws that were reported to affect popular handsets including the AT&T Samsung Galaxy SII and various HTC devices.

The security find announced by security researcher Trevor Eckhart, called HTClogger (logging tools introduced by handset maker HTC) that could leak email account information, user location, phone numbers, and messaging logs.

Handset maker HTC said, in a statement, that it is working to quickly issue an update to its customers. “HTC is working very diligently to quickly release a security update that will resolve the issue on affected devices. Following a short testing period by our carrier partners, the patch will be sent over-the-air to customers, who will be notified to download and install it. We urge all users to install the update promptly,” the company said.

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Will The FTC Block The Google?

The FTC has asked Google for more information about its $12.5 billion acquisition of Motorola Mobility. Google is buying the outfit as a defence against Apple and Microsoft patent law suits, however in a filing with the U.S. Securities and Exchange Commission, Motorola said it received a request for “additional information and documentary material” from the U.S. Department of Justice’s antitrust division.

According to Reuters, Motorola said Google also received a similar request and repeated its expectation the deal would close by the end of 2011 or early 2012. Writing in his bog, Google Senior Vice President Dennis Woodside said the DOJ’s “second request” was “pretty routine” and there was nothing to see here, move on please. Google usually gets a note from the FTC even if it buys lunch for a client. A similar one appeared when it bought ITA Software.

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Most Tegra 2 Tablets Will Get ICS

Sources have confirmed that most Tegra 2 tablets you know will get Ice Cream Sandwich. We are still sniffing around to find out if the ICS is going to end up as Android 4.0 but it will bring phones and tablets much closer and should ship in October or November.

Many Asus, Samsung, Toshiba, Lenovo, Sony and any other Android 3.x compatible tablets on market will have a chance to get the new one. The upgrade will come as manufacturers get it ready and customized for its tablets but most tablets will ship with Android 4.0, Ice Cream Sandwich, probably early next year at the latest.

This is good news for many who were brave to buy the first generation of tablets not based on Apple’s architecture and it will help Google to gather even more momentum for 2012. 2012 looks like a year when Google will be ready for real war against Apple, but at the same time, Android supporters fear that Windows 8 will get a lot of attention when it ships in late 2012.

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Patches Released For Firefox and Thunderbird

The release of Firefox 7 is important because the new version features better memory management and is the first step in Mozilla’s long term plan to make the browser more resource friendly.

Nevertheless, users who upgrade to it will also benefit from improved security as this release fixes six critical and two moderate severity security vulnerabilities.

Four of the critical patches are shared with Thunderbird 7 and address a use-after-free condition with OGG headers, an exploitable crash in the YARR regular expression library, a code installation quirk involving the Enter key and multiple memory hazards.

A moderate severity patch that provides defence against multiple Location headers caused by CRLF injection attacks is also common to both products.

In addition to these patches Firefox 7 also contains fixes for two critical and one moderate severity vulnerabilities, with one of them resulting in a potentially exploitable WebGL crash.

It’s worth pointing out that Microsoft previously motivated its decision to not include support for WebGL in Internet Explorer by saying that the 3D graphics library opens a large attack surface.

So far several serious vulnerabilities have been identified and patched in WebGL, which partially supports Microsoft’s assessment, but the library’s supporters claim this is no different than with other technologies.

Firefox 7 also updates Websocket, a protocol disabled in the past because of security issues, to version 8, which is no longer vulnerable to known attacks.

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Intel, Samsung Behind New Phone OS

Two Linux software groups have decided to collaborate, they said on Wednesday, to develop a new operating system for cellphones and other devices in partnerships with Intel and Samsung Electronics.

However, analysts said the new Tizen platform is likely to struggle to attract wider developer and manufacturer support to compete with the dozen or so other mobile operating systems in a market dominated by Apple and Google’s Linux-based Android.

Even industry majors Nokia and Hewlett-Packard have canceled their mobile platforms this year.

“The best hope for them is that big operators get worried by Android’s increasing smartphone dominance and decide to consciously switch their allegiances to rival platforms to restrict Google’s huge influence over the mobile market,” said analyst Neil Mawston from Strategy Analytics.

LiMo Foundation and the Linux Foundation said the new Tizen platform is an open-source, standards-based software platform that supports multiple devices including smartphones, tablets, smart TVs, netbooks and in-vehicle ‘infotainment’ systems.

The initial release is planned for the first quarter of 2012, enabling the first devices using Tizen to come to market in mid-2012, the two groups said.

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