Salesforce Goes Healthcare

Salesforce Inc, one of the first cloud-computing companies, is turning its focus towards healthcare with new software and services aimed at the largest hospitals.

Salesforce has announced a strategic alliance with Amsterdam-based medical technology company Philips, which it envisions as the first of many partnerships. These companies will announce two new medical applications later in the summer, called Philips eCareCoordinator and Philips eCare Companion.

The software is designed to improve health and cut costs. The apps are intended to be used by physicians to monitor chronically ill patients between doctor visits.

Salesforce said the goal is to make it easier for hospitals to collect and analyze data from medical devices, which patients with chronic conditions often use at home.

“In the United States, care providers are facing increasing demands and decreasing reimbursement,” said Michael Peachey, a senior director of solutions and product marketing at Salesforce.

“We want to improve efficiency for physicians by transmitting patient data in real time.”

Peachey said the Salesforce software meets security and privacy rules under the Health Insurance Portability and Accountability Act, known as HIPAA.

In the short term, Peachey said Salesforce intends to develop additional apps with other partners to help doctors and nurses monitor patients from the comfort of their homes.

“It’s an open platform,” he said.

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NSA Software Reengineered

Hackers have found a way to reverse engineer the technology of the United States National Security Agency (NSA) spy gadgets.

Thanks to documents leaked by fugitive former NSA contractor and whistleblower Edward Snowden, the group has built a copycat device able to gather private data from computer systems.

The Advanced Network Technology catalogue, leaked by Snowden, is the Argos book of the NSA showing a range of toys available to agents. One such device known has a “retro reflector” had eluded identification, beyond that it acted as a bug, keylogger and screengrabber.

Michael Ossman and his team from Great Scott Gadgets, a Colorado based hacking group, decided that the best defence against such devices was to create their own to understand what makes them tick.

It transpired that the key technology being used is called software defined radio (SDR), an approach that uses software to generate radio transmissions through signal processing, doing away with a lot of hardware circuitry.

“SDR lets you engineer a radio system of any type you like really quickly so you can research wireless security in any radio format,” Ossmann told New Scientist.

The technique can be used for almost any type of radio signal and therefore the devices are capable of tracking anything, from what you’re listening to through a Bluetooth headset to the binary signals of your internet traffic.

The group, which will demonstrate its work at the Defon hacking conference in Las Vegas, runs a website at NSAplayset.org that is a repository for all of the information it gathered.

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Oracle Takes A Fall

Oracle posted fiscal fourth-quarter results that were just horrible for investors looking for more progress in web-based services, sending its shares lower.

The company had been expected to report a pickup in its software business and progress in cloud computing, shares of Oracle had gained 10 percent over the past three months. However yesterday it was clear that Oracle is getting a kicking from the competition like Salesforce.com and Workday which have been offering competitive software and Internet-based products at prices that often undercut Oracle.

Tech spending is likely to fall as more companies move to the cloud. Oracle has been rolling out its own cloud-based products but they remain under five percent of its overall revenue. For the fiscal first quarter, Oracle expects software and cloud revenue to grow between 6 percent and 8 percent. That forecast includes expectations for software- and platform-related cloud services to grow between 25 percent and 35 percent.

Oracle said it expects its hardware system revenue to be in a range of down 1 percent to up 3 percent.

For its latest fourth quarter, Oracle said overall revenue rose 3 percent to $11.3 billion. That was less than the $11.48 billion analysts had expected on average. Net income fell 4 percent to $3.6 billion.

Revenue from Oracle’s hardware systems products grew 2 percent to $870 million.

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Verizon Wants Dish’s Spectrum

Verizon Communications Inc unit Verizon Wireless is in hot pursuit of satellite-TV operator Dish Network Corp’s spectrum to improve wireless internet speeds, the New York Post reported, citing sources familiar with the matter.

The two companies have held informal, early talks about the spectrum, the report said.

In May, Verizon Communications Chief Executive Lowell McAdam shot down rumors that the company was in potential merger talks with Dish.

Federal Communications Commission Chairman Tom Wheeler has proposed restrictions on how much the biggest wireless carriers can bid for in a major auction of TV spectrum scheduled for mid-2015.

A possible merger between Sprint Corp and T-Mobile US Inc could prompt U.S. regulators to rewrite rules they are now considering for the auction.

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BlackBerry And Amazon Team Up

BlackBerry Ltd has agreed to a licensing deal with Amazon.com Inc that will let the Canadian smartphone maker offer some 240,000 Android applications from Amazon’s app store on its lineup of BlackBerry 10 devices this fall.

The move allows the Waterloo, Ontario-based company to add a vast array of consumer-focused apps to its devices, while at the same time directing its own efforts toward developing enterprise and productivity applications.

Customers who own smartphones powered by its BlackBerry 10 operating system will now be able to access popular Android apps such as Groupon, Netflix, Pinterest, Minecraft and Candy Crush Saga on their BlackBerry devices this fall. Google Inc makes Android, the mobile operating system used in more than a billion phones and tablets.

The apps will become available after the Canadian smartphone maker rolls out the upgraded BlackBerry 10.3 operating system, the company said.

The move is the latest by the smartphone pioneer to streamline its focus as it attempts to reinvent itself under new Chief Executive Officer John Chen as BlackBerry phones have lost ground to Apple Inc’s iPhone and Samsung Electronics Co Ltd’s Galaxy devices.

Analysts saw the move as a step in the right direction, but are not sure whether it will help turn the tide for BlackBerry.

“While this will widen the BB10 app ecosystem, the consumer

smartphone environment still remains challenging,” Wells Fargo analyst Maynard Um said in a note to clients.

Um views the announcement as a positive for BlackBerry, but said “whether it stems consumer churn remains to be seen.”

Chen wants to remain a competitor in the smartphone segment, but is focused on making BlackBerry a dominant force in machine-to-machine communications. The company’s QNX software already is a mainstay in the automotive industry, powering electronic and other systems in a wide range of cars.

BlackBerry already works with hundreds of large enterprise clients, including corporations and government agencies, to manage and secure mobile devices on their internal networks.

Chen intends to build on those ties and BlackBerry’s security credentials to let these enterprise clients build and customize in-house corporate and productivity applications for their employees.

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Is Apple Now Copying Google

PC Advisor has been going through Apple’s latest iOS 8 operating system and is finding features which appear to be a direct lift from Google. Of course it has to say that Apple is being brilliant and original about stealing the ideas. After it points out that Apple did not invent the music player but it did steal it better than anyone else.

The top 5 iOS 8 features Apple stole from Android include:

Typing suggestions: Start typing and suggested words will appear letter by letter. Hit the correct word and you save the time it would have taken to type the while word and it is a pretty intelligent selection process.

Okay Google: Hotword detection is also the basis of the Google Now Launcher that shipped with the Nexus 5. As long as your phone is awake, saying ‘Okay Google’ wakes up the voice assistant. In iOS 8 Apple has added something similar in the guise of ‘Hey Siri’, the ability to immediately engage Siri simply via a voice command.

Third-party keyboards: Google has long given Android users the opportunity to explore the world outside its own platform. Apple is allowing the same thing on its system now.

Widgets: Widgets have always been part of Android and Apple finally is letting it happen. Of course Apple is not entirely prepared to let you have full control of your device’s desktop. iOS 8 widgets are small app extensions that take up a spot in the Notification Center. Not as good as Android but better than a poke in the eye with a short stick.

Useful notifications: Android has long allowed developers to add up to two action buttons to a notification. So when the message pops up telling you that you have a message you can reply right from the notification, the relevant app opening as required. Now Apple can do that.

While it is accepted that ideas are copied, at least until one of the sides turns into a Patent Troll, what is strange about Apple is that it markets itself as the innovation hub that others follow. It appears that if this was ever true it is not the case now.

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Will MasterCard Sell Big Data?

MasterCard Inc, the world’s second-largest credit card association, sees business booming from selling data to retailers, banks and governments on spending patterns found in the payments it processes, a top executive told Reuters.

MasterCard, which handles payments for 2 billion cardholders and tens of millions of merchants, uses that information to generate real-time data on consumer trends, available more quickly that regular government statistics.

“It is an incredibly fast growing area for us,” Ann Cairns, who heads MasterCard’s business outside North America, said in an interview, stressing that the company respects cardholder privacy, using anonymous data rather than personal information.

MasterCard does not give figures for its information services products but “other revenues”, which include the sale of data, grew 22 percent in the first quarter of 2014 to $341 million, outpacing the growth of total revenue dominated by payments processing, which rose 14 percent to $2.177 billion.

Cairns said clients for the data include retailers, banks and governments, with MasterCard tailoring it to their needs.

“Retailers are fantastic at using the data they have available about how people shop in their store, how their inventory turns over, but what they don’t know is what happens outside their store,” she said. “The data we’ve got is ubiquitous across the whole market. We can help retailers see what they need to do to capture more sales.”

Cairns, 57, a statistician by training who joined MasterCard in 2011 after helping manage the disposal of Lehman Brothers assets in Europe, revels in the insights real-time card data can provide, such as London’s popularity as the world’s top travel destination and a rise in spending on experiences such as eating out or going on holiday rather than shopping in stores.

MasterCard has recorded a spike in spending in Brazil on groceries and a drop in spending on luxury goods as the price of food has risen ahead of the World Cup, she said, the kind of insight valued by companies such as Nike and Adidas that are hoping to sell $300 soccer boots during the competition.

While MasterCard expands in “big data”, Cairns sees no slowdown in its traditional business of processing payments, with plenty of potential for growth as 85 percent of consumer transactions are still made by cash or check.

“Moving money and doing it safely and securely is so deeply cared about by so many people around the world that it will be a business that has fantastic value now and for years to come,” said Cairns, who previously worked at Citigroup and ABN Amro.

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More Ransomware Plaguing Android

Android users have been warned again that they too can become victims of ransomware.

A Cryptolocker-style Android virus dubbed Simplocker has been detected by security firm Eset, which confirmed that it scrambles files on the SD cards of infected devices before issuing a demand for payment.

The message is in Russian and the demand for payment is in Ukrainian hryvnias, equating to somewhere between £15 and £20.

Naturally, the warning also accuses the victim of looking at rather unsavoury images on their phone. However, while the source of the malware is said to be an app called “Sex xionix”, it isn’t available at the Google Play Store, which generally means that anyone who sideloads it is asking for trouble.

Eset believes that this is actually more of a “proof of concept” than an all-out attack, and far less dangerous than Cryptolocker, but fully functional.

Robert Lipovsky of Eset said, “The malware is fully capable of encrypting the user’s files, which may be lost if the encryption key is not retrieved. While the malware does contain functionality to decrypt the files, we strongly recommend against paying up – not only because that will only motivate other malware authors to continue these kinds of filthy operations, but also because there is no guarantee that the crook will keep their part of the deal and actually decrypt them.”

Eset recommends the usual – use a malware app. It recommends its own, obviously, and advises punters to keep files backed up. Following such advice, said Lipovsky, ensures that ransomware is “nothing more than a nuisance”.

This is not the first Android cryptolocker style virus. Last month a similar virus was found, which Kaspersky said was “unsurprising, considering Android’s market share”.

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Blackberry Goes Infotainment

Blackberry’s QNX Software Systems has announced a partnership that will allow its infotainment system to be placed in car’s digital instrument clusters.

The technology will allow drivers to see their music lists and album art, turn-by-turn navigation directions and local news in between instruments such as the speedometer and tachometer.

BlackBerry announced its collaboration with Rightware, a maker of automotiveuser interface design tools, at the Telematics Detroit show here. The collaboration combines the QNX Neutrino operating system and the Rightware Kanzi user interface.

QNX demonstrated the instrument cluster in a Mercedes-Benz concept car. The system also uses MirrorLink, an industry standard for the integration ofsmartphones into infotainment systems. The system is able to mirror Android-based smartphones to both the infotainment center on the console and the instrument cluster display.

With the MirrorLink connection, the instrument cluster can display realtime information, such as local speed limits, turn-by-turn directions, traffic reports and incoming phone calls. Because the cluster is fully digital, it can dynamically change views, highlighting the most important information and using advanced visualizations to help the driver process information more quickly.

“QNX Software Systems and Rightware have already worked together on successful production programs, including the exciting new Audi virtual cockpit,” said Peter McCarthy, director of global alliances for QNX.

With the Kanzi software, developers can create UIs with photorealistic, real-time 2D and 3D graphics. The QNX OS enables the Kanzi UI to access vehicle data and services, including navigation, multimedia, speed, RPM, and car diagnostics. It essentially provides an abstraction layer based on QNX’s persistent publish/subscribe (PPS) technology.

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Cheaper Windows Phones Forthcoming

Lower priced smartphones running Microsoft’s Windows Phone operating system are on the way, according to Microsoft.

Speaking at the Computex trade show in Taipei, Microsoft’s Nick Parker, who handles the company’s partnerships with device makers, said the new handsets could be out by the end of the year.

Compared to current models, which are in the “fours, fives and sixes,” he said referring to prices between $400 and $699, the new phones would have price points in the “ones, twos and threes.”

Asked to clarify if he was referring to end-market prices without carrier subsidies, Parker said he was.

He didn’t identify the manufacturers that would be bringing the phones to market, but there’s a good chance they are among nine companies Microsoft signed up to its Windows Phone development program earlier this year.

In addition to existing partners Nokia, Samsung, HTC and Huawei, Microsoft added Foxconn, Gionee, Lava (Xolo), Lenovo, LG, Longcheer, JSR, Karbonn and ZTE.

Some of the new partners have significant market share in developing countries where phones generally have lower prices than in developed markets.

Microsoft launched the latest version of its Windows Phone operating system, Windows Phone 8, in late 2012 to critical praise. The operating system was slow to catch on with consumers though, perhaps due to the absence of several popular apps on the platform, but has been slowly increasing its market share.

Windows Phone had a 3 percent share of the smartphone market in the fourth quarter of 2013, up from 2.6 percent in the last three months of 2012, according to IDC. In contrast, Google’s Android dominated the smartphone market at the end of 2013 with a 78.1 percent share. Apple’s iOS was in second place at 17.6 percent.

IDC forecasts Windows Phone will continue to increase its market share to hit 7 percent in 2018.

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