Text To 911 Has Low Adoption Rate

Only 5% of the nation’s 6,500 emergency dispatch centers are capable of receiving and responding to emergency text-to-911 messages.

That’s not good enough for more than 41,000 signers of a Change.org petition. They want Congress to pass legislation requiring emergency centers to update their systems to accommodate texting.

Text-to-911 would have provided much-needed help for Lisbeth (not her real name), a mother of two who said she was repeatedly battered by her boyfriend in her home over several years. One day three years ago, when he was yelling at her, she tried to call 911 on her cell phone for help, but he broke down the door where she was hiding and demanded to know whom she was calling.

“I was trying to whisper, but he got in and punched me and asked me who I was talking to,” Lisbeth said in an interview. That time, a neighbor overheard the fight and called 911 to bring police to the scene.

“911 works, but I wish it worked with text,” she added. “If they had it back then, it might have made a difference.” Lisbeth later moved into a shelter for abused women in California’s San Fernando Valley and said her life has improved for herself and her children. “Anybody who is going through the same situation as I was should ask for help,” she said.

The Federal Communications Commission last yea rrequired U.S. carriers and makers of some texting apps to provide emergency texting with their services, but the FCC doesn’t regulate the nation’s emergency dispatch centers. Instead, the centers are regulated locally by 3,200 different states, counties and cities, even though many of those jurisdictions receive federal funds for the dispatch centers.

FCC Commissioner Ajit Pai last August expressed concerns that FCC mandates for carriers might give the public a false impression that they can send texts to emergency responders when so few are prepared to receive texts.

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RadioShack Plans To Sell Customer Data

RadioShack plans to keep moving forward with its plan to sell its customer data, despite opposition from a number of states.

The company has asked a bankruptcy court for approval for a second auction of its assets, which includes the consumer data.

The state of Texas, which is leading the action by the states, opposed the sale of personally identifiable information (PII), citing the online and in-store privacy policies of the bankrupt consumer electronics retailer.

The state claimed that it found from a RadioShack deposition that the personal information of 117 million customers could be involved. But it learned later from testimony in court that the number of customer files offered for sale might be reduced to around 67 million.

In the first round of the sale, RadioShack sold about 1,700 stores to hedge fund Standard General, which entered into an agreement to set up 1,435 of these as co-branded stores with wireless operator Sprint. Some other assets were also sold in the auction.

The sale of customer data, including PII, was withdrawn from the previous auction, though RadioShack did not rule out that it could be put up for sale at a later date.

The case could have privacy implications for the tech industry as it could set a precedent, for example, for large Internet companies holding consumer data, if they happen to go bankrupt.

Texas has asked the U.S. Bankruptcy Court for the District of Delaware for a case management order to ensure that in any motion for sale of the PII, RadioShack should be required to provide information on the kind of personal data that is up for sale and the number of customers that will be affected.

On Monday, Texas asked the court that its motion be heard ahead of RadioShack’s motion for approval to auction more assets.

The court had ordered in March the appointment of a consumer privacy ombudsman in connection with the potential sale of the consumer data including PII. RadioShack said in a filing Friday that it intends to continue working with the ombudsman and the states with regard to any potential sale of PII, but did not provide details.

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Can Linux Succeed On The Desktop?

Every three years I install Linux and see if it is ready for prime time yet, and every three years I am disappointed. What is so disappointing is not so much that the operating system is bad, it has never been, it is just that who ever designs it refuses to think of the user.

To be clear I will lay out the same rider I have for my other three reviews. I am a Windows user, but that is not out of choice. One of the reasons I keep checking out Linux is the hope that it will have fixed the basic problems in the intervening years. Fortunately for Microsoft it never has.

This time my main computer had a serious outage caused by a dodgy Corsair (which is now a c word) power supply and I have been out of action for the last two weeks. In the mean time I had to run everything on a clapped out Fujitsu notebook which took 20 minutes to download a webpage.

One Ubuntu Linux install later it was behaving like a normal computer. This is where Linux has always been far better than Windows – making rubbish computers behave. I could settle down to work right? Well not really.

This is where Linux has consistently disqualified itself from prime-time every time I have used it. Going back through my reviews, I have been saying the same sort of stuff for years.

Coming from Windows 7, where a user with no learning curve can install and start work it is impossible. Ubuntu can’t. There is a ton of stuff you have to upload before you can get anything that passes for an ordinary service. This uploading is far too tricky for anyone who is used to Windows.

It is not helped by the Ubuntu Software Centre which is supposed to make like easier for you. Say that you need to download a flash player. Adobe has a flash player you can download for Ubuntu. Click on it and Ubuntu asks you if you want to open this file with the Ubuntu Software Center to install it. You would think you would want this right? Thing is is that pressing yes opens the software center but does not download Adobe flash player. The center then says it can’t find the software on your machine.

Here is the problem which I wrote about nearly nine years ago – you can’t download Flash or anything proprietary because that would mean contaminating your machine with something that is not Open Sauce.

Sure Ubuntu will download all those proprietary drivers, but you have to know to ask – an issue which has been around now for so long it is silly. The issue of proprietary drives is only a problem for those who are hard core open saucers and there are not enough numbers of them to keep an operating system in the dark ages for a decade. However, they have managed it.

I downloaded LibreOffice and all those other things needed to get a basic “windows experience” and discovered that all those typefaces you know and love are unavailable. They should have been in the proprietary pack but Ubuntu has a problem installing them. This means that I can’t share documents in any meaningful way with Windows users, because all my formatting is screwed.

LibreOffice is not bad, but it really is not Microsoft Word and anyone who tries to tell you otherwise is lying.

I download and configure Thunderbird for mail and for a few good days it actually worked. However yesterday it disappeared from the side bar and I can’t find it anywhere. I am restricted to webmail and I am really hating Microsoft’s outlook experience.

The only thing that is different between this review and the one I wrote three years ago is that there are now games which actually work thanks to Steam. I have not tried this out yet because I am too stressed with the work backlog caused by having to work on Linux without regular software, but there is an element feeling that Linux is at last moving to a point where it can be a little bit useful.

So what are the main problems that Linux refuses to address? Usability, interface and compatibility.

I know Ubuntu is famous for its shit interface, and Gnome is supposed to be better, but both look and feel dated. I also hate Windows 8′s interface which requires you to use all your computing power to navigate through a touch screen tablet screen when you have neither. It should have been an opportunity for Open saucers to trump Windows with a nice interface – it wasn’t.

You would think that all the brains in the Linux community could come up with a simple easy to use interface which lets you have access to all the files you need without much trouble. The problem here is that Linux fans like to tinker they don’t want usability and they don’t have problems with command screens. Ordinary users, particularly more recent generations will not go near a command screen.

Compatibly issues for games has been pretty much resolved, but other key software is missing and Linux operators do not seem keen to get them on board.

I do a lot of layout and graphics work. When you complain about not being able to use Photoshop, Linux fanboys proudly point to GIMP and say that does the same things. You want to grab them down the throat and stuff their heads down the loo and flush. GIMP does less than a tenth of what Photoshop can do and it does it very badly. There is nothing that can do what CS or any real desktop publishers can do available on Linux.

Proprietary software designed for real people using a desktop tends to trump anything open saucy, even if it is producing a technology marvel.

So in all these years, Linux has not attempted to fix any of the problems which have effectively crippled it as a desktop product.

I will look forward to next week when the new PC arrives and I will not need another Ubuntu desktop experience. Who knows maybe they will have sorted it in three years time again.

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Can Android AT Work Entice The Enterprise?

Google Inc rolled out an initiative  to make smartphones running its Android software more appealing to corporations, a move that could help extend the Internet technology giant reach into workplaces.

Google said on its official blog that its Android for Work program will provide improved security and management features for corporations that want to give their employees Android smartphones. Smartphones supported by the new initiative will be able to keep an employee’s work and personal apps separate, and a special Android for Work app will allow businesses to oversee key tools such as email, calendar and contacts.

Google said it is partnering with more than two dozen companies including Blackberry Ltd, Citrix Systems Inc, Box Inc.

Google’s Android software is the world’s most popular mobile operating system, but many corporations, which have significant security and device management requirements, give their employees smartphones made by Blackberry or Apple Inc.

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Samsung Buys LoopPay

Samsung Electronics Co Ltd has acquired U.S. mobile wallet startup LoopPay, signaling its intention to launch a smartphone payments service to compete with rival Apple Inc.

Mobile payments have been slow to catch on in the United States and elsewhere, despite strong backing. Apple, Google, and eBay Inc’s PayPal have all launched services to allow users to pay in stores via smartphones.

The weak uptake is partly because many retailers have been reluctant to adopt the hardware and software infrastructure required for these new mobile payment options to work. These services also fail to offer much more convenience than simply swiping a credit card, Samsung executives said on Wednesday.

LoopPay’s technology differs because it works off existing magnetic-stripe card readers at checkout, changing them into contactless receivers, they said. About 90 percent of checkout counters already support magnetic swiping.

“If you can’t solve the problem of merchant acceptance…, of being able to use the vast majority of your cards, then it can’t really be your wallet,” said David Eun, head of Samsung’s Global Innovation Center.

Injong Rhee, who is leading Samsung’s as-yet-unannounced payments project, said the Asian giant will soon reveal more details of its envisioned service. He would not be drawn on speculation the company may do so during the Mobile World Congress in Barcelona.

He said new phones such as the upcoming, latest Galaxy would support the service.

Apple Pay, launched in September, allows iPhone users to pay at the tap of a button. Executives have lauded its rapid rollout so far, including the fact that more than 2,000 banks now support it and the U.S. government will accept Apple Pay later this year.

But Apple Pay requires retailers to install near-field communication and some have been reluctant. In addition, many retailers such as Wal-Mart Stores Inc and CVS Health Corp, back their own system, CurrentC.

Samsung had invested in LoopPay, along with Visa Inc and Synchrony Financial, before its acquisition. Terms of the deal, which Samsung negotiated over several months, were not disclosed.

It’s unclear how else Samsung could differentiate its service versus Apple’s or other rivals.

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Qualcomm Finally Fixed The Snapdragon 810

Qualcomm and TSMC have reportedly worked out overheating issues on the Snapdragon 810.

Qualcomm never publicly admitted that the chip experienced the problems to begin with, but the rumour mill has been in overdrive for a while. Leaked LG Flex 2 benchmarks also suggested that something could be wrong, since the chip failed to impress.

The problem apparently caused the Snapdragon 810 to overheat at peak clocks and throttle, compromising performance. Such problems surfaced in some mobile devices in the past, namely the Nexus 4, but were the result of poor design decisions, not chip faults.

The latest rumors from China suggest that Qualcomm and TSMC managed to resolve the throttling issue. The info was apparently leaked to a Chinese analyst by a TSMC insider, but the reports are rather vague. The source said the revised Snapdragon 810 is expected to go into volume production by mid-March.

If true, this means the “fixed” chip is still not available for integration and may have an effect on product launches over the next few weeks, namely on devices which are expected to launch at the Mobile World Congress next month.

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Is Qualcomm Losing Steam?

Qualcomm is one of the most successful companies to come out of the smartphone revolution that’s taking place. That’s because their mobile chips are powering many of the devices currently on the market.

The company’s successful strategy was once again confirmed by the latest financial statements with profit estimates between $26 and $28 billion for the full fiscal year. But not everything’s rosy inside Qualcomm as the company did mention they recently lost “a large customer”.

Who could that be? Why, none other than their frenemy, Samsung. Qualcomm’s statement seems to corroborate an earlier report that said Samsung would no longer be sourcing the high-end Snapdragon 810 chip from Qualcomm.

According to the original report, which seems to be all but confirmed now, Samsung experienced overheating issues with the high-end silicone and decided to drop it from its upcoming Galaxy S6 flagship.

Qualcomm’s execs on the other hand said their chip works exactly as intended and they offer proof of that the fact the Snapdragon 810 has already been confirmed to be in LG’s next flagship, and is expected to show up in a number of other devices including the unannounced HTC M9.

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Is Qualcomm Overheating?

South Korean smartphone maker LG Electronics Inc said on Thursday that it has not experienced any overheating problems with Qualcomm Inc’s new Snapdragon processor that is powering a curved-screen device going on sale later this month.

“I am very much aware of the various concerns in the market about the (Snapdragon) 810, but the chip’s performance is quite satisfactory,” Woo Ram-chan, LG vice president for mobile product planning, told reporters at a press event for the company’s G Flex2 smartphone.

The comment came after Bloomberg reported a day earlier that Samsung Electronics Co Ltd, the world’s top smartphone maker, decided not to use the new Qualcomm processor for the next flagship Galaxy S smartphone after the chip overheated during testing. Samsung and Qualcomm have declined to comment on the report, which cited unidentified sources.

Samsung is widely expected to unveil the new Galaxy S smartphone in early March, and Bloomberg reported that the Korean firm will use its own processors instead.

But LG’s Woo said on Thursday that internal tests for the G Flex2, powered by the new Qualcomm processor, show that the new product emits less heat than other existing devices. The new phone is scheduled to start selling in South Korea on Jan. 30.

“I don’t understand why there is a issue over heat,” he said.

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Verizon Fixes Serious Securty Flaw In FiOS

Verizon corrected a serious vulnerability in its My FiOS mobile application that granted unfettered access to email accounts, according to a developer who found the problem.

Randy Westergren, a senior software developer with XDA Developers, looked at the Android version of My FiOS, which is used for account management, email and scheduling video recordings.

“Since Verizon has a good amount of my information, I thought it would be a good candidate for research,” Westergren wrote on his personal blog. “I was right, and the results were astonishing.”

The flaw, contained in the application’s API, could have allowed an attacker to read individual messages from a person’s Verizon inbox and even send emails from an account, he wrote.

Westergren looked at the traffic sent back and forth between My FiOS and Verizon’s servers. He found My FiOS would return the content of someone else’s email inbox by simply substituting a different user ID in a request.

He contacted Verizony, which later acknowledged the problem. Verizon issued a fix last Friday, Westergren wrote.

“Verizon’s security group seemed to immediately realize the impact of this vulnerability and took it very seriously,” Westergren wrote. “They were very responsive during this process and even arranged for a free year of FiOS Internet service as a token of their gratitude.”

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Samsung Goes With Tizen

Samsung Electronics Co Ltd has announced that all its new smart television products launched in 2015 will be powered by the Tizen operating system, marking a fresh effort by the company to increase the usage of the software platform.

Smart TVs offer additional software and connectivity functions, such as video streaming and web browsing capabilities. Samsung demonstrated TV sets powered by Tizen at developer conferences last year.

“We are focusing our efforts on Tizen right now,” Kim Hyun-suk, Samsung’s president of visual display business, told Reuters in an interview. “We hope that other TV makers will also use it and help build an ecosystem that will help the platform grow.”

Televisions would be an addition to the modest stable of Tizen products, which consists of a few smartwatches and cameras despite years of development and support by the world’s top maker of smartphones and TVs.

The platform represents the most visible effort on the software front by Samsung, which has sought to free itself from Google Inc’s Android platform.

But Tizen has so far failed to take off, due in part to Samsung’s failure to launch a smartphone powered by the system. Some analysts are skeptical about the platform’s viability despite Samsung’s standing as top smartphone maker, especially as Android and Apple Inc’s iOS tighten their grip in the smartphone sector.

Developers say that until there is a meaningful user base for Tizen they will have little incentive to make innovative software applications for the system, deemed crucial if Samsung is to convince wary consumers to try it out.

While the launch of Tizen-based TVs will increase the platform’s user base, it is unclear if that alone will be enough to pique developers’ interest. Users of smart TVs tend to use fewer apps than they would on smartphones.

Still, the operating system is expected to play a key role in Samsung’s smart-home business. Tizen can also run on devices with low computing power such as refrigerators and washing machines, offering a way for users to monitor and control such devices remotely.

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