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UPS Breached

September 3, 2014 by  
Filed under Security

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Credit and debit card information belonging to customers made purchases at 51 UPS Store Inc. locations in 24 states this year may have been illegally accessed as the result of an intrusion into the company’s networks.

In a statement on Wednesday, UPS said it was recently notified by law enforcement officials about a “broad-based malware intrusion” of its systems.

A subsequent investigation by an IT security firm showed that attackers had installed previously unknown malware on systems in more than four-dozen stores to gain access to cardholder data. The affected stores represent about 1% of the 4,470 UPS Store locations around the country.

The intrusion may have exposed data on transactions conducted at the stores between Jan. 20 and Aug. 11, 2014. “For most locations, the period of exposure to this malware began after March 26, 2014,” UPS said in a statement.

In addition to payment card information, the hackers also appear to have gained access to customer names, as well as postal and email addresses.

Each of the affected locations is individually owned and runs private networks that are not connected to other stores, UPS added. The company provided alist of affected locations.

The breach is the third significant one to be disclosed in the past week. Last Thursday, grocery store chain Supervalu announced it had suffered a malicious intrusion that exposed account data belonging to customers who had shopped at about 180 of the company’s stores in about a dozen states. The breach also affected customers from several other major grocery store chains for which Supervalu provides IT services.

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MS Surface Pro Sells Out

February 20, 2013 by  
Filed under Computing

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Microsoft started selling its Surface Pro tablet last Saturday, and quickly ran out of its supply of the 128GB configuration.

While the less expensive 64GB device was also listed as out of stock Saturday on Microsoft’s online store, by Sunday it was again available.

The company acknowledged the outages.

“We’re working with our retail partners who are currently out of stock of the 128GB Surface Pro to replenish supplies as quickly as possible,” said Panos Panay, general manager for Microsoft’s Surface line, in a Saturday blog post. “Our priority is to ensure that every customer gets their new Surface Pro as soon as possible.”

Numerous online reports noted the shortages, saying that some Microsoft retail stores sported Apple-esque lines on Saturday and that many Best Buy and Staples locations — Microsoft’s retail partners for the Surface in the U.S. — had single-digit supplies that in some cases were claimed earlier in the week.

Microsoft is selling the Surface Pro in the U.S. through its online e-mart, its approximately 70 retail outlets, and the Best Buy and Staples chains.

The device, which runs Windows 8 and is powered by an Intel processor, sells for $899 in a 64GB storage configuration, and for $999 with 128GB. Keyboard-cover accessories — the Touch Cover and Type Cover — sell separately for $120 and $130, respectively.

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