30% Of BlackBerry Users Want Out

The BlackBerry smartphone and its maker, Research in Motion, were in serious trouble even before last week’s global service disruption.

More than 30% of BlackBerry users in large companies said in September, a month before the outage, that they were looking to use a different smartphone device in 2012, according to a survey of 243 smartphone users in companies with more than 10,000 workers by Enterprise Management Associates (EMA).

“With last week’s outage, I suspect the 30% number is even higher,” said Steven Brasen, the EMA analyst who conducted the survey. “User satisfaction with BlackBerry is by far the lowest of smartphones. A huge number are dissatisfied.”

Brasen said the survey found that 11% of BlackBerry users in large companies are “completely dissastisfied” with the device, while only 2% of iPhone users and 0% of Android users are completely dissatisfied with their smartphones.

Brasen said the opinions of end users are becoming very important to IT executives.

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Oracle Vs. Google Gets Postponed

The US Court has postponed the trial that could see an agreement reached between Oracle and Google over the use of Java in the Android operating system.

The case has been in court for over a year and was expected to finish at the end of October, but yesterday US District Judge William Alsup put it on hold.

According to Reuters the decision had been expected, but perhaps less likely was the judge’s other bit of news, that he might hand the case over to another judge.

Perhaps no one expected the case to go on this long, or perhaps it was just whoever controls Alsup’s diary, as he explained that he has another criminal trial to deal with, one that might last until February next year.

“Your case is huge and needs the attention of somebody who can give it more time than I can,” Alsup said, despite his familiarity with the case.

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Google Search To Add Default Encryption

Google is implementing over the next few weeks default encryption using SSL on searches for users signing in with their accounts, the company said Tuesday.

The move comes over a year after Google made SSL the default setting for Gmail, and also unveiled an encrypted search service.

“As search becomes an increasingly customized experience, we recognize the growing importance of protecting the personalized search results we deliver,” Google’s product manager, Evelyn Kao said in a blog post on Tuesday.

The encryption is expected to be particularly useful for people using an unsecured Internet connection, such as a Wi-Fi hotspot in an Internet cafe, Kao added.

With Google search over SSL, users get an end-to-end encrypted search channel between their computer and Google. The secured channel helps protect search terms and search results pages from being intercepted by a third party, Google said in a description of SSL search.

Over the next few weeks, users will be redirected to a secure search site when they are signed in with their Google Account. The change encrypts search queries and Google’s
results page.

Users can also navigate directly to the secure search site if they are signed out or don’t have a Google Account.

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Will AOL Merge With Yahoo?

AOL is trying to engineer a merger with Yahoo in order to lower costs.

AOL’s CEO Tom Armstrong reportedly has been working hard to generate support from shareholders for a deal with Yahoo. According to Reuters, Armstrong is presenting the deal as an alternative to going it alone as an internet media company in order to reap cost and advertising reach benefits.

Apparently Armstrong is claiming that a merger with Yahoo, which itself is at the centre of acquisition rumours, would bring in savings of between $1bn and $1.5bn by combining datacentres and consolidating content on areas such as news, sports, entertainment and finance.

Since AOL was spun out of its disastrous merger with Time Warner, the firm has been trying to remake itself into an internet media company by buying popular websites such as The Huffington Post and Techcrunch. While many question whether that is a workable plan, the financials can’t mask the deep trouble AOL is in, with the company reporting a $11.8m loss for the second quarter.

While talk of AOL being bought up has cooled considerably in the last few months, the firm still has a few worthwhile assets. According to Reuters’ sources, shareholders like the idea of merging with Yahoo but are not convinced that Armstrong can pull it off.

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Microsoft Goes After Yahoo

Just three years after a failed attempt to acquire Yahoo, Microsoft may be considering whether to give it another shot, Reuters reported today.

According to the report, Microsoft executives are split on whether the company should bid for Yahoo. A final decision has not been reached, the report noted.

Citing an unnamed “high-ranking Microsoft executive,” the report said Microsoft is evaluating whether to pull in a partner for a joint effort to buy Yahoo.

Microsoft said it doesn’t comment on rumors or speculation. Yahoo didn’t respond to a request for comment on the report.

“As long as Microsoft is committed to growing its online presence, this makes sense,” said Ezra Gottheil, an analyst with Technology Business Research. “Yahoo has a large number of subscribers and regular visitors, many of whom are not considering going elsewhere. And that would be a good boost for Microsoft.”

He also noted that Yahoo Mail, Yahoo’s popular free email service, would combine well with Microsoft’s own Hotmail service to create a very large base of email users.

In 2008, Microsoft tried to acquire Yahoo. Yahoo’s argument that the bid was tool low prompted Microsoft to finally give up.

Since then, Yahoo has been dealing with some significant problems.

No longer the high-flying Internet pioneer of its heyday, Yahoo last month fired Carol Bartz, who had joined the company as CEO with high hopes that she could return the company to its past glory.

Once Bartz was out the door, industry analysts began speculating that Yahoo’s board might be open to a solid acquisition offer.

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Cisco Offers Free iPad/iPhone Video App

Cisco announced improvements to its video product line Thursday to make it easier for businesses to create and share video, including a free app coming soon for iPhone and iPad devices.

The free app will make Cisco’s existing Show and Share software available for iPad and iPhone in late October through the Apple App Store, Cisco officials stated via a Webcast earlier this week.

Show and Share is Cisco’s video-sharing software, which allows users to search and watch videos as well as record and upload their own videos. That software has been available on other hardware, but until now not for the iPhone and iPad.

Also, Cisco said it is integrating its existing Show and Share with its Media Experience Engines 3500 and itsTelePresence Content Server, although it didn’t yet name the products that will provide the integration. Also, a new software release of the 3500 allows it to support Flash, H.264 and Windows Media formats.

An existing software tool called Pulse Video Analytics will soon allow searches of video content by keyword or speaker in the Cisco Show and Share product.

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Oracle Claims It Lost Over 1 Billion

Oracle now estimates it has lost $1.16bn from Google’s alleged copyright and patent infringement by the Android operating system.

Last year Oracle sued Google claiming that its popular Android operating system infringed Java patents and copyrights. Since then the two sides have been trying to come to an agreement on any damages Google might have to pay.

Initially Oracle claimed $6.1bn from Google, but Judge William Alsup quickly told Oracle to come back with something more realistic. Oracle did just that yesterday with a figure $2.2bn, a figure that Google has urged the court to reject. Now Oracle claims it has lost $1.16bn due to Google’s Android, though this figure is not related to the damages claim it made yesterday.

Google on the other hand has claimed that Oracle’s expert witness Iain Cockburn, who calculated the damages, was a little too zealous in adding up his figures. Judge Alsup has already rebuked Google twice, once for trying to downplay the significance of Android and a second time for trying to use failed licensing talks with Sun to reduce any damage award.

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Will Cisco CEO Get The Boot?

Cisco has slashed its forecast revenue increase by more than half, while rumours circulate about the possible departure of its long-serving CEO.

Cisco previously expected to increase revenues by 12 to 17 per cent over the next three years, but it has revised this figure downwards to a much smaller five to seven per cent, according to the BBC. It expects profits, however, to be seven to nine per cent for this three year period, which is a healthy profit forecast for a company that has been struggling in the recent economic climate.

Cisco’s original optimistic outlook appears to have been founded on an overall view that the global economy would recover quickly, a view that is swiftly changing as many fear another dip into recession, particularly with the debt crisis in Europe. This negative outlook has likely had a strong impact on Cisco’s forecast, resulting in its far more modest growth expectations.

Cisco has also had some problems of its own to work out over recent months. In July it announed that it would axe as many as 15 per cent of its workforce, or 11,500 people, in addition to selling a Mexican set-top box factory to Foxconn. It also abandoned its Flip video camera business, with the loss of 550 jobs.

In April the company’s CEO, John Chambers publicly acknowledged that Cisco had lost its way, with fiscal third quarter profit down a massive 18 per cent. He called for a refocusing on areas in which the company is highly successful, such as networking, servers and cloud provisioning.

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HTC Is On A Buying Spree

Taiwanese handset maker HTC has been on a shopping spree to reshape its business, though it remains to be seen if the strategy will help it gain ground on rivals such as Apple, Samsung and Research In Motion.

HTC has bought or invested in at least six companies this year, many of which provide technologies to improve how users consume and share content on its devices. It’s a big change for the Taiwanese manufacturer, which focused for much of its existence on hardware, leaving software and content to its partners.

Times have changed, however, with rivals like Apple and Nokia building whole ecosystems around their products, including app stores and content delivery systems. HTC has shifted its focus before, moving from contract manufacturer for Microsoft’s smartphones to selling its own HTC-branded devices. It must now evolve once more.

“It is no longer enough to focus only on hardware innovations,” said Ryan Lee, an analyst with Taipei-based Topology Research Institute. HTC’s acquisitions, which include both technology and patents, “pave the way for HTC’s greater competitiveness,” he said.

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Analysts Expect Flood of Cheap Tablets This Fall

Analysts are predicting that a whole slew of $200 to $300 tablet computers will hit the market this fall, prompting the essential question: Which device will come out on top?

Several analysts are betting on Amazon.com to be at the top of the pile with an expected $299 Android-based tablet introduced sometime in October. The reason it will do
well is only partly because of the low price, which is below the market-leading iPad 2, starting at $499.

But analysts also expect Amazon to offer content for its 9-in. tablet thats comparable to or even exceeds the content that Apple can offer for the iPad. Amazon will make money on the content it sells, which is expected to more than make up for any loss it incurs in selling the tablet at a price below the cost of making it.

“Amazon has an ecosystem like Apple, with its own app store that offers music, movies and videos, and a bookstore,” said Bob O’Donnell, an analyst at IDC. “Not only would you get a cheaper device [than the iPad], you would get the integrated Amazon experience. That’s what makes Amazon’s tablet the most interesting and where other [Android] tablets will be challenged.”

In effect, Amazon’s approach will be to entice buyers with a much lower price, “but have all the services of Apple,” O’Donnell said.

Other Android tablets with which Amazon would likely compete include a $199 Lenovo IdeaPad A1 tablet announced Thursday, the cheapest 7-in. Android tablet from a top device maker. Another contender is the original Samsung Galaxy Tab, which is being sold on Amazon for $279.99, after having first appeared late in 2010 for $600.

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