Comcast Starts IPv6 Network Rollout

Comcast has begun the production rollout of its new IPv6 service, with 100 customers upgraded in San Francisco’s East Bay in one week.

IPv6 is an upgrade to the Internet’s main communications protocol, which is called IPv4. IPv6 features an expanded addressing scheme that can support billions of devices connected directly to the Internet at faster speeds and lower cost than IPv4, which is running out of addresses.

Comcast began an IPv6 trial 18 months ago and is a leader in the deployment of IPv6-based services among U.S. ISPs.

The production rollout began on Oct. 31. It offers customers “native dual-stack service,” which means Comcast is supporting both IPv6 and IPv4 services.

The initial subscribers of Comcast’s production-quality IPv6 service have stand-alone computers running Microsoft Windows 7, Windows Vista or Apple Mac OS X that are connected directly to a Comcast cable modem. Comcast plans to support IPv6 for customers with home routers at a later date.

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Want A $19/Month Mobile Plan?

A new wireless operator is gearing up to launch next week with plans offering unlimited data, voice and texting for $19 a month and no contract.

Republic Wireless, a division of Bandwith.com, will provide the service through Voice over IP using the nearest available Wi-Fi hotspot starting Tuesday, Nov. 8, a spokesman confirmed via email.

When a wireless phone user is traveling, the service will be provided through traditional cellular connections, initially over the Sprint network.

One important catch: Republic will require that its users have a new Android-based smartphone equipped with hardware and software that supports automatic switching from Wi-Fi to cellular. The device must have single phone number that works on both networks.

Republic hasn’t disclosed further details on phones the network will support. The company said more details will be made available on the launch date.

Republic calls its Wi-Fi and cellular mixture “Hybrid Calling,” a strategy it said reduces the costs for network services and makes the $19 flat monthly “membership” rate possible.

Republic estimates that smartphone users are within reach of Wi-Fi over 60% of the time, said the spokesman, Kevin LaHaise.

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HP Makes Changes At The Top

HP has appointed former Boeing Company executive John Hinshaw as CIO.

In the newly created role of EVP of Global Technology and Business Processes, Hinshaw will oversee IT and shared and administrative services, including indirect and services procurement. Hinshaw also will be in charge of optimising business processes across the company.

Hinshaw was previously VP and general manager of Boeing Information Solutions at The Boeing Company, where he was responsible for running a new business.

Prior to Boeing, Hinshaw was SVP and CIO at Verizon Wireless. Earlier in his career he also served as a consultant with Accenture.

Hinshaw will join HP as a member of its executive council on 15 November, reporting to HP president and CEO Meg Whitman.

Meanwhile, HP also announced that Craig Flower has been promoted to SVP and CIO. Flower will be responsible for data management, application architecture, global business intelligence, sales, and product development and engineering applications. Flower has held a wide range of IT management positions within HP since 1984.

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30% Of BlackBerry Users Want Out

The BlackBerry smartphone and its maker, Research in Motion, were in serious trouble even before last week’s global service disruption.

More than 30% of BlackBerry users in large companies said in September, a month before the outage, that they were looking to use a different smartphone device in 2012, according to a survey of 243 smartphone users in companies with more than 10,000 workers by Enterprise Management Associates (EMA).

“With last week’s outage, I suspect the 30% number is even higher,” said Steven Brasen, the EMA analyst who conducted the survey. “User satisfaction with BlackBerry is by far the lowest of smartphones. A huge number are dissatisfied.”

Brasen said the survey found that 11% of BlackBerry users in large companies are “completely dissastisfied” with the device, while only 2% of iPhone users and 0% of Android users are completely dissatisfied with their smartphones.

Brasen said the opinions of end users are becoming very important to IT executives.

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Will Help Desks Become Extinct?

Tom Soderstrom, CTO at NASA’s Jet Propulsion Laboratory (JPL), views everything through the clouds.

NASA’s JPL uses 10 public or private clouds to store everything from photos of Mars for public purview to top-secret data.

Pretty soon, Soderstrom told attendees of Computerworld‘s SNW conference, data stored by large enterprises like NASA will be measured in Exabytes; one Exabyte is equal to 1.5 billion CDs or a million terabytes.

And, he noted, the only place to store Exabytes of data is on public and private clouds.

The good news is that with data in the cloud, people will be able to “work with anyone, from anywhere, with any data, using any device at any time,” he said.

And the not-so-bad news is that IT help desks, as we know them, will become a thing of the past, and IT workers in general will have to rethink how they approach application development and security.

“Now the workforce and consumers of IT are becoming mobile. Have you ever called a help desk for your mobile device? What do you do? Probably, the first you do is Google or Bing it. If you can’t get the answer there, you ask your kids. If you can’t get your answer there, you ask your friends who are like you. For us, that’s the workgroup,” Soderstrom said.

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Apple Scores A Victory

A court imposed a temporary ban on the sale of Samsung Electronics’ latest computer tablet in Australia on Thursday, delivering rival Apple another legal victory in the two firms’ global patent war.

Resolution of the case could take months — unless Samsung takes the potentially risky option of an expedited hearing — which, in the fast-moving industry, could mean the new Galaxy tablet is never launched in Australia. The Galaxy is the hottest competitor to Apple’s iPad, which dominates global tablet sales.

“The ruling could further extend Apple’s dominance in the tablet market as it widens a sales ban of Samsung’s latest product,” said Lee Seung-woo, an analyst at Shinyoung Securities in Seoul.

Whilst the ruling is a blow for Samsung, the Australian market is not large. A more important legal battle starts later on Thursday, when a Californian court begins hearing Apple’s bid to ban sales of Galaxy products in the United States.

The two technology firms have been locked in an acrimonious battle in 10 countries involving smartphones and tablets since April, with the Australian dispute centering on touch-screen technology used in Samsung’s new tablet.

The Federal Court in Sydney, in granting the temporary ban, ruled Samsung had a case to answer on at least two of Apple’s patents. The ban applies on sales of Samsung’s Galaxy 10.1 tablet until the same court rules on the core patent issue.

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Mobile Security Threats Continue To Grow

According to industry analysts, mobile device shipments will exceed a billion devices in 2015 and will rapidly outrun PC shipments. That’s great news for end user convenience, mobility, and work-anywhere productivity. But it also means that enterprises must prepare for the fact that the criminals will target these devices with attack exploits, spyware,
and rogue applications.

And while IBM’s IT security research team, X-Force, predicts a modest 33 software exploits targeting mobile devices in the year ahead, that’s roughly twice the number of such attack code released in the past year.

The group also sees a number of other troubling mobile security trends. First, when software flaws do surface, many mobile phone makers do not rapidly deploy software patches to devices; malicious apps are often distributed through third-party app markets. Another troubling trend is that some mobile malware can collect end user’s personal information for use in phishing attacks.

An example of vulnerabilities that would make such attacks possible are the two recent Android security flaws that were reported to affect popular handsets including the AT&T Samsung Galaxy SII and various HTC devices.

The security find announced by security researcher Trevor Eckhart, called HTClogger (logging tools introduced by handset maker HTC) that could leak email account information, user location, phone numbers, and messaging logs.

Handset maker HTC said, in a statement, that it is working to quickly issue an update to its customers. “HTC is working very diligently to quickly release a security update that will resolve the issue on affected devices. Following a short testing period by our carrier partners, the patch will be sent over-the-air to customers, who will be notified to download and install it. We urge all users to install the update promptly,” the company said.

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BlackBerry Falls Behind In Workplace

More workers use iPhone and Android smartphones combined than BlackBerry devices, according to a survey of 1,681 U.S.-based workers released today by Forrester Research.

That finding highlights what many have known for a while about the entrenched workplace smartphone veteran: the BlackBerry faces trouble from its competitors.

The BlackBerry, made by Research in Motion, still leads among U.S. workers, with 42%, the survey said, with Apple’s iPhone accounting for 22% and Android devices, 26%.

The survey also found that nearly half, or 48% of the group, said that they chose the primary smartphone used for their work without considering what their company supports. Only 29% said they chose the smartphone from a list of phones the company supports, while 23% said they had no choice in the matter.

Often, corporate IT shops will choose BlackBerry smartphones when requiring a worker to use a specific smartphone, partly because of the perceived security benefits, many analysts, including at Forrester, have found. The growth in Android phones and the iPhone — many of them brought to workplaces by workers independently — are forcing IT shops to rethink that decision, however.

Ted Schadler, a Forrester analyst, said the survey points to two major trends. The first is that more workers than ever are bringing consumer-focused devices, such as Android and iPhone smartphones, to use for work, and more companies are supporting those devices.

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Did Google Increase Microsoft’s Ad Rates?

Google might have increased Microsoft’s ad rates 50 fold, a Bloomberg report says.

Someone familiar with the matter told Bloomberg that the US Federal Trade Commission (FTC) is looking into the rate increase.

It will also be looking into other allegations against Google about advertising as a result of complaints from Microsoft.

This is part of a larger antitrust probe into Google that began earlier this year, the source told Bloomberg.

An antitrust lawyer at Doyle Barlow & Mazard PLLC in Washington, Andre Barlow, told Bloomberg that, if true, the Microsoft allegations could be used to help the FTC build a case showing that Google has abused its power as the owner of the world’s most popular search engine, violating the Sherman Act and other antitrust laws.

He said, “A lot of this conduct, when put together with a firm with market power, could be viewed as a violation” of antitrust laws.

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Intel Previews Android Tablet On Atom Chip

For the first time on Tuesday, Intel unveiled working prototypes of tablets computers with Google’s Android OS and the chip maker’s upcoming Atom low-power chip, code-named Medfield.

The tablet was about 8.9 millimeters (0.3 inches) thick and had a 10.1-inch screen, and was on display during a briefing at the Intel Developer Forum being held in San Francisco. The tablets ran on Android 3.0, code-named Honeycomb, and alpha software developed jointly by Google and Intel.

Earlier on Tuesday, Intel and Google announced they would ally on developing future releases of Android for smartphones and tablets. Intel CEO Paul Otellini showed off a Medfield smartphone running on Android 2.3, code-named Gingerbread.

The Medfield tablet is a reference design for device makers who want to launch tablets, said Steve Smith, vice president at Intel. Smith didn’t say when Medfield tablets would be released, but said Intel is currently optimizing the chips for tablets to balance power and performance.

Intel is banking on Medfield tablets to prove it is improving on power consumption with its tablet and smartphone chips.

Intel already offers tablet chips code-named Oak Trail and Moorestown, which haven’t been successful. Only a few companies such as Cisco and Fujitsu have adopted the chips for business tablets.

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