Lightning Took Down Amazon, Microsoft Clouds

A lightning strike in Dublin on Sunday caused a power outage in data centers belonging to Amazon and Microsoft, causing the companies’ cloud services to go offline.

Lightning hit a transformer, sparking an explosion and fire which caused the power outage at 10:41 AM PDT, according to preliminary information, Amazon wrote on its Service Health Dashboard. Under normal circumstances, backup generators would seamlessly kick in, but the explosion also managed to disable some of those generators.

By 1:56 PM PDT, power to the majority of network devices had been restored, allowing Amazon to focus on bringing EC2 (Elastic Compute Cloud) instances and EBS (Elastic Block Storage) volumes back online. But progress was slower than expected, Amazon said a couple of hours later.

“We know many of you are anxiously waiting for your instances and volumes to become available, and we want to give you more detail on why the recovery of the remaining instances and volumes is taking so long,” the company wrote at 11:04 PM PDT. “Due to the scale of the power disruption, a large number of EBS servers lost power and require manual operations before volumes can be restored … While many volumes will be restored over the next several hours, we anticipate that it will take 24-48 hours until the process is completed.”

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EBS Coming To Your Smartphone

In the event of local and/or nationwide disasters, wireless carriers will soon begin alerting the public by sending emergency SMS text messages to mobile phones.

AT&T, Sprint, T-Mobile and Verizon Wireless have all agreed to a participate in this new Emergency Broadcast System alert method. It  will initially be rolled  out in New York and Washington, D.C., later this year, and nationwide next year, in April at the earliest.

The emergency text messages will cover public safety threats, Amber Alerts for missing children, and messages from the president, the New York Times reports. Messages will be free for customers, who can opt out of them all except the presidential messages.

We don’t expect the alerts to be frequent,” Julius Genachowski, chairman of the Federal Communications Commission, told the Times. “They will be reserved for when they are truly needed, for tornadoes or for disasters like 9/11.”

Genachowski said the emergency texts will look different from ordinary messages, making them more difficult for hackers to infiltrate or fake. They’ll probably appear directly on the screen, along with a special vibration or other signal. No word on how closely they’ll resemble the tone and color bars of the current Emergency Broadcast System for televisions, or whether users can expect “this is a test” messages on a regular basis.

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