With the Playbook supposedly launching in April, it is expected that RIM will a lot of their marketing budget on the corporate space. This is the best strategy for RIM since the company already has a strong presence in the enterprise space with companies that already use Blackberry services as part of their electronic communication infrastructure.
RIM is expected to leverage is clients existing investment in BES Blackberry Enterprise Server). RIM’s strategy gives Playbook a small advantage; since BES customers will be able to utilize functions like provisioning, configuring, applying corporate policies, application deployment/management and auditing PlayBook devices using the BES infrastructure that they already have in place. Read More….
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We found out Bloggers using the WordPress platform was shutdown by a DDos attack yesterday that apparently affected many blog sites.
The DDos hostilities began in the morning and lasted for a couple of hours. The estimates on the DDos attack was thought to be “multiple Gigabits per second and tens of millions of packets per second”, according to sources, WordPress is working with their providers to prevent such acts from ever taking place again.WordPress the attack is over, though in Chicago, Dallas and San Antonio. The good news is that the site is back up. However, while the attack was in progress sources say it was on of the “largest” the organization has ever seen. Even centersThe attack unfortunately hit main three data. Read More…..
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At a time when technology is supposed to be getting simpler, less complex and easier to manage, more people are calling help desks for assistance than ever before, according to a new report. That’s one of the findings that HDI, formerly known as the Help Desk Institute, revealed in its recently released 2010 study of help desk trends.
What HDI found is that the number of incidents reported to help desks via chat, e-mail, telephone, self-help systems, social media, the Web and walk-ins is rising, with 67% of all help desk operations experiencing increases in 2010. That’s roughly the same percentage who reported an increase in 2009.
In recent years, many organizations have moved to centralize their help desk operations and establish a single point of contact for workers, said Roy Atkinson, an analyst at HDI, whose members represent a help desk community of about 50,000 people.
Those centralization efforts have improved incident data collection, which helps to explain the spike in reports. Moreover, creating a single point of contact, and offering multiple ways for people to reach the help desk, encourages users to seek assistance, Atkinson said.
While centralization and better record-keeping may explain much of the increase in reported calls, it doesn’t completely explain it. Atkinson said another part of the explanation could be the fact that IT complexity is actually increasing, especially as users seek to connect multiple devices, including mobile phones, tablets and laptops to corporate networks. Read More…….
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Security firm fighting the dreadful Conflicker worm claim that they have it on the ropes. The team of computer-security researchers said they managed to neutralize the worm’s impact by blocking its ability to communicate with its developer, who is still anonymous.
Unfortunately after years of trying fighting the Conflicker, security experts estimate the worm infects between five million to fifteen million computers. The Conficker worm, showed up in 2008. The worms intent is to disable a computer’s security measures, including Windows software updates and antivirus protection, leaving machines vulnerable to more malicious software. Read more….
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