Passwords Continue As The Weakest Link

Passwords aren’t the only failure point in many recent widely publicized intrusions by hackers.

But passwords played a part in the perfect storm of users, service providers and technology failures that can result in epic network disasters.  Password-based security mechanisms — which can be cracked, reset and socially engineered — no longer suffice in the era of cloud computing.

The problem is this: The more complex a password is, the harder it is to guess and the more secure it is. But the more complex a password is, the more likely it is to be written down or otherwise stored in an easily accessible location, and therefore the less secure it is. And the killer corollary: If a password is stolen, its relative simplicity or complexity becomes irrelevant.

Password security is the common cold of our technological age, a persistent problem that we can’t seem to solve. The technologies that promised to reduce our dependence on passwords — biometrics, smart cards, key fobs, tokens — have all thus far fallen short in terms of cost, reliability or other attributes. And yet, as ongoing news reports about password breaches show, password management is now more important than ever.

All of which makes password management a nightmare for IT shops. “IT faces competing interests,” says Forrester analyst Eve Maler. “They want to be compliant and secure, but they also want to be fast and expedient when it comes to synchronizing user accounts.”

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30% Of BlackBerry Users Want Out

The BlackBerry smartphone and its maker, Research in Motion, were in serious trouble even before last week’s global service disruption.

More than 30% of BlackBerry users in large companies said in September, a month before the outage, that they were looking to use a different smartphone device in 2012, according to a survey of 243 smartphone users in companies with more than 10,000 workers by Enterprise Management Associates (EMA).

“With last week’s outage, I suspect the 30% number is even higher,” said Steven Brasen, the EMA analyst who conducted the survey. “User satisfaction with BlackBerry is by far the lowest of smartphones. A huge number are dissatisfied.”

Brasen said the survey found that 11% of BlackBerry users in large companies are “completely dissastisfied” with the device, while only 2% of iPhone users and 0% of Android users are completely dissatisfied with their smartphones.

Brasen said the opinions of end users are becoming very important to IT executives.

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