Is The Internet Secure?

Hacker blogger Quinn Norton is getting a lot of coverage with her blog claiming that the Internet is broken. She argues that every computer and every piece of software we use is vulnerable to hackers because of terrible security flaws. Norton blames these flaws on the fact that developers who face immense pressure to ship software quickly.

Norton says that those bugs may have been there for years unnoticed, leaving systems susceptible to attacks. One of her hacker mates accidentally took control of more than 50,000 computers in four hours after finding a security vulnerability. Another one of her colleagues accidentally shut down a factory for a day after sending a “malformed ping.”

She said that the NSA wasn’t, and isn’t, the great predator of the internet, it’s just the biggest scavenger around. It isn’t doing so well because they are all powerful math wizards of doom. The other problem is software is too complicated and the emphasis placed on security too light.

“The number of people whose job it is to make software secure can practically fit in a large bar, and I’ve watched them drink. It’s not comforting. It isn’t a matter of if you get owned, only a matter of when,” Norton said.

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Is IBM Going After HP?

IBM has announced a unified branding for its commerce cloud based enterprise products and services with a presentation at the Smarter Commerce Global Summit in Tampa, Florida.

Hot on the heels of HP, which unified its cloud offerings under the Helion brand last week, IBM Experienceone is designed to allow companies to improve engagement with their customers by leveraging big data through the cloud.

Deployment comes from a unified offer of consulting services, software and infrastructure from IBM subsidary Softlayer, which can be used to gather data, mine analytics and improve customer commerce via a mixture of traditional and cloud services.

IBM has already committed 1,000 new employees for its IBM Interactive Experience who will staff 10 “IBM Interactive Experience Labs” that are being set up to help customers understand the rules of engagement and hopefully increase their level of customer engagement.

IBM GM of Industry Cloud Solution Craig Hayman said, “IBM Experienceone provides a secure and simplified portfolio – including innovation from more than 1,200 partners – to help clients design and deliver more valuable customer engagements. With cloud, on premise and hybrid options, IBM Experienceone quickly scales to engage every customer in the moment while protecting their privacy.”

The IBM Experienceone brand is a coming together of many acquisitions that IBM has made in the field over recent years, including Sterling Commerce, Tealeaf, Coremetrics, Unica, Demandtec, Xtify and Silverpop. The only obvious omission from the top to tail offer is a specific CRM database, however IBM Experienceone is compatible with most of the leading solutions, including those of its arch rivals. This leads to the question, could a CRM be next on the company’s shopping list?

As well as on desktop and server equipment, Experienceone analytics will also be available through apps for iOS and Android.

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Will IBM Realize Growth In 2015?

International Business Machines Corp said it is projecting growth in its hardware sector next year as the company invests in research and development and abandons low-performing ventures.

The comments come less than one month after the world’s largest technology service company reported its lowest quarterly revenue in five years, weighed by sluggish global demand for its hardware, which plunged 23 percent in the first quarter of 2014.

The company added that growth in Latin America, the Middle East and Africa remain strong, and blamed falling revenue in China on government reforms affecting state-owned clients, and on the country’s hardware-heavy portfolio.

“We move on and we spread ourselves out, more industries, more clients, cloud, data, et cetera, around there,” said IBM Chief Executive Ginni Rometty at an investor briefing on Wednesday.

Chief Financial Officer Martin Schroeter said to stabilize the hardware sector IBM would continue to “refresh” hardware and further invest in research and development.

“Quite frankly, we are seeing very good growth out of software, good growth out of services, but challenges in hardware,” said Schroeter. “We will stabilize that hardware base and I am comfortable we will make that happen in 2014,” he said.

He reiterated the company’s EPS target for 2015 of at least $20. He expects a shift to higher-value business to bring in $3.25 and share repurchases to add $2 in earnings per share by 2015.

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Samsung Makes Changes In Mobile

Samsung Electronics Co Ltd, the world’s biggest mobile phone manufacturer, has replaced the head of its mobile design team amid criticism of the latest Galaxy S smartphone.

Chang Dong-hoon offered to resign last week and will be replaced by Lee Min-hyouk, vice president for mobile design, a Samsung spokeswoman said on Thursday.

“The realignment will enable Chang to focus more on his role as head of the Design Strategy Team, the company’s corporate design center which is responsible for long-term design strategy across all of Samsung’s businesses, including Mobile Communications,” Samsung said in a statement.

Lee, 42, became Samsung’s youngest senior executive in 2010 for his role in designing the Galaxy series, a roaring success which unseated Apple Inc’s iPhone as king of the global smartphone market.

Samsung now sells two times more smartphones than Apple, largely thanks to the success of Galaxy range.

But the South Korean firm has also been battling patent litigation the world over, with Apple claiming Samsung copied the look and feel of the U.S. firm’s mobile products.

The Galaxy S5, which debuted globally last month, has received a lukewarm response from consumers due to its lack of eye-popping hardware innovations, while its plastic case design has been panned by some critics for looking cheap and made out of a conveyor belt. The Wall Street Journal said the gold-colored back cover on the S5 looked like a band-aid.

Chang, a former professor who studied at the School of the Art Institute of Chicago, will continue to lead Samsung’s design center which overseas its overall design strategy.

Lee, who acquired the moniker of “Midas” for his golden touch with the Galaxy series, started out designing cars for Samsung’s failed auto joint venture with Renault in the 1990s.

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IBM Goes BlueMix

IBM has put together a vast array of hosted cloud services, and now it has a single location to offer them for sale.

At IBM Cloud online marketplace, that went live on Monday, enterprises can find the full range of IBM’s offerings behind a single gateway.

“So many of our customers want to build new cloud-based, front-end systems, but they want to tie them into their back-end infrastructure. We’re delivering a whole set of integration components and control services to do the connection, and monitor and control what is taking place,” said Steve Mills, IBM senior vice president and group executive for software and systems.

The marketplace has more than 100 hosted IBM applications, as well as middleware components from IBM’s Bluemix platform as a service (PaaS). It also serves as a portal to IBM’s SoftLayer infrastructure as a service (IaaS) and houses a collection of services from IBM partners.

“It’s an open platform. It supports all the popular application development tools and structures. So it’s not uniquely IBM. There’s a lot of open source and partners,” Mills said. In addition to IBM’s own offerings, other services will be offered on the site by SendGrid, Zend, Redis Labs and other IBM partners.

IBM is banking heavily on the cloud. The company’s revenue has been declining lately, due in part to sagging hardware sales. The cloud is likely to be a good place to look for more money: Gartner expects 80 percent of organizations to use cloud services in some form by the end of 2014.

Although IBM got a late start in the cloud, at least compared with rivals Amazon and Microsoft, it’s aggressively repositioning itself as a one-stop cloud services company. It generated $4.4 billion in cloud-related revenue in 2013 and has made a number of additional investments in the area as well.

In January, the company announced it would invest $1.2 billion into expanding its SoftLayer cloud service, which it acquired last year for $2 billion.

It is also investing $1 billion in the effort to adapt its middleware software as cloud services, part of the Bluemix offering.

The new online marketplace ties together a number of these initiatives from IBM within a single portal. It can be accessed from desktops, laptops, tablets and smartphones, and it can customize the service offerings based on the user’s needs.

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Heartbleed Hits Oracle

Oracle issued a comprehensive list of its software that may or may not be impacted by the OpenSSL (secure sockets layer) vulnerability known as Heartbleed, while warning that no fixes are yet available for some likely affected products.

The list includes well over 100 products that appear to be in the clear, either because they never used the version of OpenSSL reported to be vulnerable to Heartbleed, or because they don’t use OpenSSL at all.

However, Oracle is still investigating whether another roughly 20 products, including MySQL Connector/C++, Oracle SOA Suite and Nimbula Director, are vulnerable.

Oracle determined that seven products are vulnerable and is offering fixes. These include Communications Operation Monitor, MySQL Enterprise Monitor, MySQL Enterprise Server 5.6, Oracle Communications Session Monitor, Oracle Linux 6, Oracle Mobile Security Suite and some Solaris 11.2 implementations.

Another 14 products are likely to be vulnerable, but Oracle doesn’t have fixes for them yet, according to the post. These include BlueKai, Java ME and MySQL Workbench.

Users of Oracle’s growing family of cloud services may also be able to breath easy. “It appears that both externally and internally (private) accessible applications hosted in Oracle Cloud Data Centers are currently not at risk from this vulnerability,” although Oracle continues to investigate, according to the post.

Heartbleed, which was revealed by researchers last week, can allow attackers who exploit it to steal information on systems thought to be protected by OpenSSL encryption. A fix for the vulnerable version of OpenSSL has been released and vendors and IT organizations are scrambling to patch their products and systems.

Observers consider Heartbleed one of the most serious Internet security vulnerabilities in recent times.

Meanwhile, this week Oracle also shipped 104 patches as part of its regular quarterly release.

The patch batch includes security fixes for Oracle database 11g and 12c, Fusion Middleware 11g and 12c, Fusion Applications, WebLogic Server and dozens of other products. Some 37 patches target Java SE alone.

A detailed rundown of the vulnerabilities’ relative severity has been posted to an official Oracle blog.

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Microsoft Updates Office Online

Microsoft is updating its Web-based Office Online suite, closing the features gap with the main Office 365 and Office 2013 suites installed on users’ devices.

“We know you want features that allow you to move as seamlessly as possible between Office Online and the desktop,” wrote Kaberi Chowdhury, an Office Online technical product manager, in a blog post Monday.

Improvements to Excel Online include the ability to insert new comments, edit and delete existing comments, and properly open and edit spreadsheets that contain Visual Basic for Applications (VBA) code.

Meanwhile, Word Online has a new “pane” where users can see all comments in a document, and reply to them or mark them as completed. It also has a refined lists feature that is better able to recognize whether users are continuing a list or starting one. In addition, footnotes and end notes can now be added more conveniently inline.

PowerPoint Online has a revamped text editor that offers a layout view that more closely resembles the look of finished slides, according to Microsoft. It also has improved performance and video functionality, including the ability to play back embedded YouTube videos.

For users of OneNote Online, Microsoft is now adding the ability to print out the notes they’ve created with the application.

Microsoft is also making Word Online, PowerPoint Online and OneNote Online available via Google’s Chrome Web Store so that Chrome browser users can add them to their Chrome App launcher. Excel Online will be added later.

The improvements in Office Online will be rolled out to users this week, starting Monday.

Office Online, which used to be called Office Web Apps, competes directly against Google Docs and other browser-based office productivity suites. It’s meant to offer users a free, lightweight, Web-based version of these four applications if they don’t have the desktop editions on the device they’re using at that moment.

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Oracle Updates NoSQL

Oracle has announced the availability of the latest edition of its NoSQL datatabase.

NoSQL is Oracle’s distributed key-value database. Now in it’s third version, the enhancements this time are heavily centred around security and business continuity.

Oracle NoSQL 3.0 features improvements in security with cluster-wide password based user authentication and integration with Oracle Wallet. Session level Secure Socket Layer (SSL) encryption and network port restriction are also included.

For disaster recovery and prevention, there’s automatic fail-over to metro-area secondary data centres, while secondary server zones can be used to offload read-only workloads to take the pressure off primary servers under stress.

For developers, there is added support for tabular data models that Oracle claims will simplify application design and improve integration with SQL based applications, while secondary indexing improves query performance.

“Oracle NoSQL 3.0 helps organisations fill the gap in skills, security and performance by delivering […] enterprise-class NoSQL database that empowers database developers and DBAs to easily, intuitively and securely build and deploy next generation applications,” said Oracle’s EVP of Database Server Technologies, Andrew Mendelsohn.

It’s already been a big week for the SQL community with NoSQL arriving on MariaDB for the first time, courtesy of a tie-up between SkySQL, Google and IBM on Tuesday, while yesterday Fusion-IO announced the use of Non-volatile memory (NVM) compression in MySQL to increase the capacity of SSD storage.

Both the community and enterprise versions of Oracle NoSQL Database 3.0 are available for download now from the Oracle Technology Network.

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SkySQL Joins IBM On SQL Merger

SkySQL has announced a line of MariaDB products that combine NoSQL and SQL technology, offering users the ability to handle large unstructured data sets alongside traditional database features to ensure data consistency.

Available immediately, MariaDB Enterprise 2 and MariaDB Enterprise Cluster 2 are based on the code used in the firm’s MariaDB 10 database server, which it also released today.

According to SkySQL, the availability of an enterprise grade SQL database system with NoSQL interoperability will be a game changer for developers building revenue generating applications and database administrators in charge of large, complex environments.

The two new products have been developed with support from other partners in the open source community, including Red Hat, IBM and Google, according to the firm, and are aimed at giving IT managers more options for managing large volumes of data.

In fact, Red Hat will use MariaDB Enterprise 2 as the default database for its enterprise customers, while Google has also moved large parts of its infrastructure to MariaDB, according to Dion Cornett, VP of Global Sales for SkySQL .

Cornett said that customers have been using a wide variety of databases over the past few years in order to meet the diverse requirements of applications.

“The types of applications have evolved over time, and the challenge we now have today is that people have different IT stack structures, and trying to integrate all that has been very challenging and required lots of custom code to be created. What we’re doing with MariaDB is introduce an array of features to combine the best of both worlds,” he said.

The features are designed to allow developers and database administrators to take many different data structures and integrate them and use them in a cohesive application, in the same way that standard database tools presently allow.

These include the Connect Storage Engine, which enables access to a wide variety of file formats such as XML and CSV files, and the ability to run familiar SQL commands against that data.

A key feature is dynamic columns, which enables MariaDB to “smartly interpret” incoming data and adapt it to the data structure that best fits, according to Cornett.

“At a technical level what you’re actually looking at are files within the cells of information that can vary in size, which is not a capability you’ve traditionally had in databases and that flexibility is a big leap forward,” he said.

The new MariaDB products can also plug into the Apache Cassandra storage engine, which can take a columnar data store and read or write against it like it is a traditional SQL table.

An example of how MariaDB Enterprise 2 might be used is if a service provider has a large-scale video server and wants to combine that with billing information, Cornett said.

“The customer’s video history and what they’re consuming could be very unstructured, but the billing structure will be very fixed, and it has been something of a challenge to bring the two of those together up to this point,” he explained.

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IT Dissatisfaction Growing

Companies want to reduce spending on IT operations and infrastructure and shift resources to revenue-producing areas, according to two new studies. But businesses leaders and IT executives are also registering higher levels of dissatisfaction with IT as more demands are placed on technology.

The reports, by the Hackett Group and McKinsey & Co., both agree that business executives want IT to do more to improve the bottom line while companies spend less on infrastructure in the process.

The bad news for people who work in IT operations is that large businesses expect to cut IT staff positions by about 2% this year, thanks to automation and outsourcing, according the Hackett’s survey of 160 businesses with revenues above $1 billion.

One path to improved automation will likely be through adoption of software-defined infrastructures, something Bank of America plans to do.

IT budgets will grow by 1.7% this year as IT pivots, increasingly, from a service-providing operation to a revenue-generating one, the Hackett Group said in its study.

IT managers are being told that “you’ve got to grow the business, not just run the business,” said Mark Peacock, an IT transformation practice leader and principal at Hackett.

McKinsey & Co., in its online survey of more than 800 executives — with 345 having a technology focus — also found that executives want less of their budgets to go to infrastructure so more resources can be shifted to analytics and innovation.

The McKinsey survey found that business executives are less likely to say now that IT performs effectively, compared to their views two years ago.

“The IT executives are even more negative,” wrote McKinsey, with only 13% of them saying their IT organizations “are completely or very effective at introducing new technologies faster or more effectively than competitors.” That percentage was down from 22% in 2012.

The negative results “likely reflect the overall rising expectations for corporate IT,” wrote McKinsey.

When asked how to fix IT shortcomings, respondents cited improved business accountability, more funds for priority projects and a higher the level of IT talent, the report said.

The Hackett Group survey didn’t report on dissatisfaction, but it did find that the top goal for IT organizations this year is “to strengthen partnership and goal alignment between IT and the business.”

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