30% Of BlackBerry Users Want Out

The BlackBerry smartphone and its maker, Research in Motion, were in serious trouble even before last week’s global service disruption.

More than 30% of BlackBerry users in large companies said in September, a month before the outage, that they were looking to use a different smartphone device in 2012, according to a survey of 243 smartphone users in companies with more than 10,000 workers by Enterprise Management Associates (EMA).

“With last week’s outage, I suspect the 30% number is even higher,” said Steven Brasen, the EMA analyst who conducted the survey. “User satisfaction with BlackBerry is by far the lowest of smartphones. A huge number are dissatisfied.”

Brasen said the survey found that 11% of BlackBerry users in large companies are “completely dissastisfied” with the device, while only 2% of iPhone users and 0% of Android users are completely dissatisfied with their smartphones.

Brasen said the opinions of end users are becoming very important to IT executives.

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WIN 8 To Hit Ultrabooks Next Year, Says Intel

Ultrabooks with Microsoft’s upcoming Windows 8 OS will reach market next year, and the OS could help propel demand for the devices, an Intel executive said this week.

More than 60 ultrabook designs could become available next year and “11 or so designs” will be unveiled by the end of this year, said Tom Kilroy, senior vice president and general manager of worldwide sales at Intel, in an interview following the company’s third quarter earnings call on Tuesday.

Windows 8 could help drive up ultrabook demand in the second half of next year during the back-to-school and holiday shopping seasons, Kilroy said.

In addition to Windows 8, ultrabooks will have the next-generation of Core processors based on the Ivy Bridge microarchitecture, which will have performance and graphics improvements, Kilroy said. Some four of 10 laptops sold by the end of next year will be ultrabooks, he said.

“Judging by the excitement, that’s a realistic goal,” Kilroy said.

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Will Android Tablets Get Ice Cream Sandwich?

Google just held its Galaxy Nexus event in Hong Kong and we read just about every report and release in detail, only to find that Google didn’t even mention Ice Cream Sandwich Android 4.0 for tablets, which is somewhat surprising.

At this time, there is no official information if and when Android 4.0 comes to tablets. Since Android 4.0 looks like the lovechild of Gingerbread and Honeycomb and gets a few new options, it’s likely that we will see Android 4.0 on tablets, with a few tweaks of course.

Google just don’t want to talk about it, at least not yet. Since Google chaps already said that Android 2.3 capable phones should be able to run Android 4.0 this definitely applies to any Android 3.x tablets since most of them have dual-core processors and quite powerful hardware to back it up.

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Lenovo Passes Dell, Becomes No. 2 PC Vendor

Lenovo surged past Dell to become the world’s second largest PC vendor at the end of the third quarter, according to research firms IDC and Gartner.

Top PC maker Hewlett-Packard also saw its worldwide PC shipments grow by 5.3 percent in the quarter, despite reports that the company may spin off its PC business.

Both research firms said growth for the quarter failed to reach earlier projections. IDC said at the end of the third quarter, worldwide PC shipments increased by 3.6 percent year-over-year, below its earlier 4.5 percent growth projection.

Gartner said PC shipments grew by 3.2 percent year-over-year, which was lower than the research firm’s original projection of 5.1 percent growth for the quarter.

Analysts have pointed to sluggish spending because of weak economic conditions as a key reason behind the slowdown in PC growth. The rise of tablets has also hurt shipments.

“For the moment, PCs have taken a backseat to a range of other devices competing for shrinking consumer and business budgets,” said IDC analyst Jay Chou in a statement.

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WebOS Lives

HP is aiming to keep WebOS alive by putting it on printers.

The firm has discontinued its WebOS devices such as the Touchpad tablet and Pre 3 smartphone but WebOS will appear on new products, according to Pocketlint. The operating system (OS) will come on the Designjet line of HP printers.

An HP spokesperson said, “HP is currently investigating using WebOS on its Designjet range of professional printers.”

It’s likely that the OS will come on consumer printers at some point in the future, too. The following statement also hints that it could appear on products other than printers.

“HP is 100 [per cent] committed to producing print solutions that meet our customer needs and we will continue to drive innovation to ensure our products and solutions meet market demand. We built our printing franchise based on being OS agnostic – we have been and will continue to be agnostic to meet our various customer needs. As webOS plans develop we will continue to evaluate how and if we incorporate it into our future products.”

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Will The FTC Block The Google?

The FTC has asked Google for more information about its $12.5 billion acquisition of Motorola Mobility. Google is buying the outfit as a defence against Apple and Microsoft patent law suits, however in a filing with the U.S. Securities and Exchange Commission, Motorola said it received a request for “additional information and documentary material” from the U.S. Department of Justice’s antitrust division.

According to Reuters, Motorola said Google also received a similar request and repeated its expectation the deal would close by the end of 2011 or early 2012. Writing in his bog, Google Senior Vice President Dennis Woodside said the DOJ’s “second request” was “pretty routine” and there was nothing to see here, move on please. Google usually gets a note from the FTC even if it buys lunch for a client. A similar one appeared when it bought ITA Software.

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Patches Released For Firefox and Thunderbird

The release of Firefox 7 is important because the new version features better memory management and is the first step in Mozilla’s long term plan to make the browser more resource friendly.

Nevertheless, users who upgrade to it will also benefit from improved security as this release fixes six critical and two moderate severity security vulnerabilities.

Four of the critical patches are shared with Thunderbird 7 and address a use-after-free condition with OGG headers, an exploitable crash in the YARR regular expression library, a code installation quirk involving the Enter key and multiple memory hazards.

A moderate severity patch that provides defence against multiple Location headers caused by CRLF injection attacks is also common to both products.

In addition to these patches Firefox 7 also contains fixes for two critical and one moderate severity vulnerabilities, with one of them resulting in a potentially exploitable WebGL crash.

It’s worth pointing out that Microsoft previously motivated its decision to not include support for WebGL in Internet Explorer by saying that the 3D graphics library opens a large attack surface.

So far several serious vulnerabilities have been identified and patched in WebGL, which partially supports Microsoft’s assessment, but the library’s supporters claim this is no different than with other technologies.

Firefox 7 also updates Websocket, a protocol disabled in the past because of security issues, to version 8, which is no longer vulnerable to known attacks.

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Intel, Samsung Behind New Phone OS

Two Linux software groups have decided to collaborate, they said on Wednesday, to develop a new operating system for cellphones and other devices in partnerships with Intel and Samsung Electronics.

However, analysts said the new Tizen platform is likely to struggle to attract wider developer and manufacturer support to compete with the dozen or so other mobile operating systems in a market dominated by Apple and Google’s Linux-based Android.

Even industry majors Nokia and Hewlett-Packard have canceled their mobile platforms this year.

“The best hope for them is that big operators get worried by Android’s increasing smartphone dominance and decide to consciously switch their allegiances to rival platforms to restrict Google’s huge influence over the mobile market,” said analyst Neil Mawston from Strategy Analytics.

LiMo Foundation and the Linux Foundation said the new Tizen platform is an open-source, standards-based software platform that supports multiple devices including smartphones, tablets, smart TVs, netbooks and in-vehicle ‘infotainment’ systems.

The initial release is planned for the first quarter of 2012, enabling the first devices using Tizen to come to market in mid-2012, the two groups said.

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BlackBerry Falls Behind In Workplace

More workers use iPhone and Android smartphones combined than BlackBerry devices, according to a survey of 1,681 U.S.-based workers released today by Forrester Research.

That finding highlights what many have known for a while about the entrenched workplace smartphone veteran: the BlackBerry faces trouble from its competitors.

The BlackBerry, made by Research in Motion, still leads among U.S. workers, with 42%, the survey said, with Apple’s iPhone accounting for 22% and Android devices, 26%.

The survey also found that nearly half, or 48% of the group, said that they chose the primary smartphone used for their work without considering what their company supports. Only 29% said they chose the smartphone from a list of phones the company supports, while 23% said they had no choice in the matter.

Often, corporate IT shops will choose BlackBerry smartphones when requiring a worker to use a specific smartphone, partly because of the perceived security benefits, many analysts, including at Forrester, have found. The growth in Android phones and the iPhone — many of them brought to workplaces by workers independently — are forcing IT shops to rethink that decision, however.

Ted Schadler, a Forrester analyst, said the survey points to two major trends. The first is that more workers than ever are bringing consumer-focused devices, such as Android and iPhone smartphones, to use for work, and more companies are supporting those devices.

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Adobe Patches Security Holes in Flash

Adobe has released a security update for Flash Player in order to address several critical vulnerabilities, including one that is being exploited in the wild.

The Flash Player 10.3.183.10 for Windows, Mac and Linux, and Flash Player 10.3.186.7 for Android, contain patches for six security flaws.

One of them is a cross-site scripting (XSS) weakness that can be exploited to execute rogue actions on behalf of web sites or webmail providers if victims click on maliciously-crafted links.

“There are reports that this issue is being exploited in the wild in active targeted attacks designed to trick the user into clicking on a malicious link delivered in an email message,” Adobe warns in its security advisory.

XSS vulnerabilities are the result of improper user input validation and allow attackers to execute rogue code in the context of the current web site. For example, they can be leveraged to extract session cookies or load rogue forms into legitimate pages, which makes for very credible phishing attacks.

Adobe credits Google for reporting this cross-site scripting vulnerability, which is identified as CVE-2011-2444. This means it might have been detected in attacks against Gmail users.

Two other patched vulnerabilities allow for arbitrary code execution and are located in the AVM stack. One of them can also lead to a denial of service condition. Two remote code execution logic errors and a Flash Player security control bypass have also been addressed.

Users should deploy the new update as soon as possible because browser plug-ins like Java, Adobe Reader or Flash Player are amongst the most attacked pieces of software one can have on a computer. However, unlike Adobe Reader X (10.0) which features sandboxing technology, Flash Player doesn’t have any anti-exploitation mechanism built-in.

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