Was Dropbox Really Hacked?

Dropbox suffered a major outage over the weekend.

In one of the more bizarre recent incidents, after the service went down on Friday evening a group of hackers claimed to have infiltrated the service and compromised its servers.

However, on the Dropbox blog, Dropbox VP of engineering Ardita Ardwarl told users that hackers were not to blame.

Ardwari said, “On Friday evening we began a routine server upgrade. Unfortunately, a bug installed this upgrade on several active servers, which brought down the entire service. Your files were always safe, and despite some reports, no hacking or DDOS attack was involved.”

The fault occurred when a bug in an upgrade script caused an operating system upgrade to be triggered on several live machines, rendering them inoperative. Although the fault was rectified in three hours, the knock-on effects led to problems that lasted through the weekend for some users.

Dropbox has assured users that there are no further problems and that all users should now be back online. It said that at no point were files in danger, adding that the affected machines didn’t host any user data. In other words, the “hackers” weren’t hackers at all, but attention seeking trolls.

Dropbox claims to have over 200 million users, many of which it has acquired through strategic partnerships with device manufacturers offering free storage with purchases.

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The company is looking forward to an initial public offering (IPO) on the stock market, so the timing of such a major outage could not be worse. Dropbox, which includes Bono and The Edge from U2 amongst its investors, has recently enhanced its business offering to appeal to enterprise clients, and such a loss of uptime could affect its ability to attract customers.

MS Office Demand Fizzles

After a promising start, downloads of Microsoft’s free Office for the iPhone quickly nosedived, as the latest data from a mobile app analytics company showed.

But at least 200,000 copies of the small suite — iPhone versions of Word, Excel and PowerPoint — were downloaded in the first six days.

Distimo, a Dutch firm that tracks app store market data for several platforms, including Apple’s iOS, Google’s Android, and Microsoft’s Windows 8 and Windows Phone, said Office Mobile for the iPhone debuted in the No. 10 spot on June 15, the day after Microsoft launched the free app.

That was Office Mobile’s peak: On June 16, Office Mobile slipped to the No. 19 position among all free iPhone apps, then continued to slide throughout the week of June 17-23, starting that seven-day stretch at No. 36, falling to No. 86 by Friday, June 21, and ending at No. 299 on June 23.

From June 24 to July 6, Office Mobile was not on Distimo’s leaderboard, which lists only the top 400 downloaded apps.

The number of downloads of Office Mobile for iPhone is unknown — Distimo requires a paid account to show developers the estimated downloads of their apps and those of competitors, and did not reply to questions Sunday — but the tally was probably significant.

According to Distimo,  to place in the App Store’s No. 10 spot, an app must average 72,000 downloads daily. Office Mobile was ranked No. 10 on June 15. Apps ranked at No. 50 averaged 23,000 downloads daily: Office Mobile held position at No. 50 or lower for five consecutive days.

Those numbers implied that at least 200,000 copies of Office Mobile were downloaded in the six days between June 15 and June 20.

Likewise, the sharp decline of Office Mobile’s position in the App Store’s free list after just a week hints at a pent-up demand that was quickly satisfied.

Although rumors of Office on iOS had circulated since the iPad’s 2010 introduction, they heated up last November when reports claimed Microsoft would launch a mobile version of the suite this year and tie the software to Office 365. At the time, most analysts agreed that Office 365 was the smart move because it could boost interest in the subscription concept Microsoft has bet will result in more, and more regular, revenue from its Office cash cow.

Linking Office on iOS to Office 365 would also let Microsoft avoid the Apple “tax,” the 30% cut that Apple takes from all App Store sales.

Only Office 365 subscribers can use Office Mobile. Subscriptions range from the consumer-grade Office 365 Home Premium, which costs $100 annually, to several business plans that start at $150 per user per year and climb to $264 per user per year.

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Hackers Go After WordPress

Conflicker Worm Still Wreaking Havoc

Security firm fighting the dreadful Conflicker worm claim that they have it on the ropes. The team of computer-security researchers said they managed to neutralize the worm’s impact by blocking its ability to communicate with its developer, who is still anonymous.

Unfortunately after years of trying fighting the Conflicker, security experts estimate the worm infects between five million to fifteen million computers.  The Conficker worm, showed up in 2008. The worms intent is to disable a computer’s security measures, including Windows software updates and antivirus protection, leaving machines vulnerable to more malicious software.  Read more….

Mobile Phone Security Threats On The Rise

Mobile phone security threats rose sharply last year as the growing popularity of Internet-enabled mobile devices like smartphones and tablets provided new opportunities for cybercriminals, security software maker McAfee said.

In its fourth-quarter threat report, released on today, McAfee said the number of pieces of new cellphone malware it found in 2010 rose 46 percent over 2009’s level.

“As more users access the Internet from an ever-expanding pool of devices -computer, tablet, smartphone or Internet TV- web-based threats will continue to grow in size and sophistication,” it said.

McAfee, which is being acquired by Intel for $7.68 billion, said it expected PDF and Flash maker Adobe to remain a favorite of cybercriminals this year, after it surpassed Microsoft  in popularity as a target in 2010.

It attributed the trend to Adobe’s greater popularity in mobile devices and non-Microsoft environments, coupled with the ongoing widespread use of PDF document files to transfer malware.  Read More….