Hackers Infiltrate Jimmy Johns

Sandwich restaurant chain Jimmy John’s said there was a potential data breach involving customers’ credit and debit card information at 216 of its stores and franchised locations on July 30.

An intruder stole log-in credentials from the company’s vendor and used the credentials to remotely access the point-of-sale systems at some corporate and franchised locations between June 16 and Sept. 5, the company said.

The chain is the latest victim in a series of security breaches among retailers such as Target Corp, Michaels Stores Inc and Neiman Marcus.

Home Depot Inc  said last week some 56 million payment cards were likely compromised in a cyberattack at its stores, suggesting the hacking attack at the home improvement chain was larger than the breach at Target Corp.

More than 12 of the affected Jimmy John’s stores are in Chicago area, according to a list disclosed by the company.

The breach has been contained and customers can use their cards at its stores, the privately held company said.

Jimmy John’s said it has hired forensic experts to assist with its investigation.

“Cards impacted by this event appear to be those swiped at the stores, and did not include those cards entered manually or online,” Jimmy John’s said.

The Champaign, Illinois-based company said stolen information may include the card number and in some cases the cardholder’s name, verification code, and/or the card’s expiration date.

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UPS Breached

Credit and debit card information belonging to customers made purchases at 51 UPS Store Inc. locations in 24 states this year may have been illegally accessed as the result of an intrusion into the company’s networks.

In a statement on Wednesday, UPS said it was recently notified by law enforcement officials about a “broad-based malware intrusion” of its systems.

A subsequent investigation by an IT security firm showed that attackers had installed previously unknown malware on systems in more than four-dozen stores to gain access to cardholder data. The affected stores represent about 1% of the 4,470 UPS Store locations around the country.

The intrusion may have exposed data on transactions conducted at the stores between Jan. 20 and Aug. 11, 2014. “For most locations, the period of exposure to this malware began after March 26, 2014,” UPS said in a statement.

In addition to payment card information, the hackers also appear to have gained access to customer names, as well as postal and email addresses.

Each of the affected locations is individually owned and runs private networks that are not connected to other stores, UPS added. The company provided alist of affected locations.

The breach is the third significant one to be disclosed in the past week. Last Thursday, grocery store chain Supervalu announced it had suffered a malicious intrusion that exposed account data belonging to customers who had shopped at about 180 of the company’s stores in about a dozen states. The breach also affected customers from several other major grocery store chains for which Supervalu provides IT services.

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PoS Cyber Attacks Up In 2013

A third of data intrusion investigated by security firm Trustwave last year involved compromises of point-of-sale (POS) systems and over half of all intrusions targeted payment card data.

Even though POS systems remained a significant target for attackers, as suggested by several high-profile data breaches disclosed by large retailers over the past six months, the largest number of data theft incidents last year actually involved e-commerce sites, Trustwave said Wednesday in a report that compiled data from 691 data breach investigations conducted by the company around the world.

E-commerce intrusions accounted for 54 percent of investigated data breaches and POS system intrusions accounted for 33 percent, Trustwave said. A separate report published by Verizon in April also pointed to Web application and PoS attacks as leading causes of security incidents with confirmed data disclosure last year.

According to Trustwave, over half of intrusions targeted payment-card data, with such data being stolen from e-commerce transactions in 36 percent of incidents and from POS transactions in 19 percent of attacks.

In Western Europe in particular, where countries have rolled out EMV — chip-and-PIN payment card transactions — cybercriminals shifted their focus from POS devices to e-commerce platforms, said John Yeo, EMEA Director at Trustwave. “EMV has changed the pattern of compromises when it comes to payment-card-specific data.”

However, a significant increase in the theft of sensitive, non-payment-card data, was also observed last year. This data includes financial credentials, personally identifiable information, merchant ID numbers and internal company communications, and was stolen in 45 percent of incidents, Trustwave said in the report.

Customer records containing personally identifiable information can possibly be used to perpetrate identity fraud and are sought after on the black market, so that’s why there’s been an uptick in attacks focusing on such data, Yeo said.

Only about a third of victim companies were able to self-detect data breaches, Trustwave found. In 58 percent of cases, breaches were identified by regulatory bodies, the credit card companies or merchant banks.

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Target Makes Information Security Changes

Target Corp announced an overhaul of its information security processes and the departure of its chief information officer as the retailer tries to re-gain customers and investors after a massive data breach late last year.

CIO Beth Jacob is the first high-level executive to leave the company following the breach, which led to the theft of about 40 million credit and debit card records and 70 million other records of customer details.

Jacob, who comes from a sales background and has been CIO since 2008, will be replaced by an external hire, according to sources at Target.

“It’s a decision that should have been made by the CEO on January 1, not through the resignation of an employee that overlooked critical weakness in the operating model,” Belus Capital Advisors CEO Brian Sozzi said.

The breach at Target was the second largest at a U.S. retailer, after the theft of more than 90 million credit cards over about 18 months was uncovered in 2007 at TJX Cos Inc, operator of the T.J. Maxx and Marshalls chains.

Hacking has become a major concern for retailers in the United States. In the latest reported breach, beauty products retailer and distributor Sally Beauty Holdings Inc said on Wednesday its network had been hacked but no card or customer data appeared to have been stolen.

Target Chief Executive Gregg Steinhafel said the company would elevate the role of chief information security officer as part of its plan to tighten its security.

The company will also look externally to fill that position as well as the new position of chief compliance officer.

Steinhafel said Target would be advised by security consultant Promontory Financial Group as it evaluates its technology, structure, processes and talent.

“I believe this is definitely a measure in restoring faith and really showing that they are taking the breach seriously,” Heather Bearfield, who runs the cybersecurity practice for accounting firm Marcum LLP, told Reuters.

Target, the third-largest U.S. retailer, said last week customer traffic had started to improve this year after falling significantly toward the end of the holiday shopping season when news of the cyber attack spooked shoppers.

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Did Sears Suffer A Data Breach?

Sears Holdings Corp acknowledged it has launched an investigation to determine whether it was the victim of a security breach, following Target Corp’s revelation at the end of last year that it had suffered an unprecedented cyber attack.

“There have been rumors and reports throughout the retail industry of security incidents at various retailers and we are actively reviewing our systems to determine if we have been a victim of a breach,” Sears spokesman Howard Riefs said in a statement on Friday.

“We have found no information based on our review of our systems to date indicating a breach,” he added.

He did not say when the operator of Sears department stores and Kmart discount stores had begun the investigation or provide other information about the probe.

Sears Holdings Corp operates nearly 2,500 retail stores in the United States and Canada.

Bloomberg News reported on Friday that the U.S. Secret Service was investigating a possible secret breach at Sears, citing a person familiar with the investigation. The report did not identify that source by name.

The Bloomberg report said that its source did not disclose details about the scope or timing of the suspected breach.

A spokesman for the U.S. Secret Service declined comment when Reuters asked if the agency was investigating a possible breach at Sears.

The Secret Service is leading the U.S. government’s investigation into last year’s attack on Target, which the company has said led to the theft of some 40 million payment card numbers as well as another 70 million pieces of personal data.

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SEC Plans Cybersecurity Meeting

The Securities and Exchange Commission said that its making plans to conduct a roundtable next month to discuss cybersecurity, after massive retailer breaches refocused the attention of the business community and policymakers on the area.

The SEC said that it would hold the event on March 26 to talk about the challenges cyber threats pose for market participants and public companies.

Recent breaches at Target Corp and Neiman Marcus have sparked concern from lawmakers and revived a long-running spat among retailers and banks over who should bear the cost of consumer losses and technology investments to improve security.

Last Thursday, trade groups for the two industries announced they are forming a partnership to work through the disputes.

U.S. lawmakers have also considered weighing in on how consumers should be notified of data theft. But progress on legislation is not guaranteed in a busy election year.

The SEC in 2011 drafted informal staff-level guidance for public companies to use when considering whether to disclose cyber attacks and their impact on a company’s financial condition.

SEC Chair Mary Jo White last year told Congress that her agency was reviewing whether a more robust disclosure process is needed. But she told reporters last fall she felt the guidance appeared to be working well and that she didn’t see an immediate need to create a rule that mandates public reporting on cyber attacks.

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