Does The Cloud Need To Standardize?

Frank Baitman, the CIO of the U.S. Department of Health and Human Services (HHS), was at the Amazon Web Services conference  praising the company’s services. Baitman’s lecture was on the verge of becoming a long infomercial, when he stepped back and changed direction.

Baitman has reason to speak well of Amazon. As the big government system integrators slept, Amazon rushed in with its cloud model and began selling its services to federal agencies. HHS and Amazon worked together in a real sense.

The agency helped Amazon get an all-important security certification best known by its acronym, FedRAMP, while Amazon moved its health data to the cloud. It was the first large cloud vendor to get this security certification.

“[Amazon] gives us the scalability that we need for health data,” said Baitman.

But then he said that while it would “make things simpler and nicer” to work with Amazon, since they did the groundwork to get Amazon federal authorizations, “we also believe that there are different reasons to go with different vendors.”

Baitman said that HHS will be working with other vendors as it has with Amazon.

“We recognize different solutions are needed for different problems,” said Baitman. “Ultimately we would love to have a competitive environment that brings best value to the taxpayer and keeps vendors innovating.”

To accomplish this, HHS plans to implement a cloud broker model, an intermediary process that can help government entities identify the best cloud approach for a particular workload. That means being able to compare different price points, terms of service and service-level agreements.

To make comparisons possible, Baitman said the vendors will have to “standardize in those areas that we evaluate cloud on.”

The Amazon conference had about 2,500 registered to attend, and judging from the size of the crowd it certainly appeared to have that many at the Washington Convention Center. It was a leap in attendance. In 2012, attendance at Amazon’s government conference was about 900; in 2011, 300 attended; and in 2010, just 50, Teresa Carlson, vice president of worldwide public sector at Amazon, said in an interview.

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ID Theft Projected To Cost $21B

A new audit of the Internal Revenue Service (IRS) has discovered that the agency paid refunds to criminals who filed fraudalent tax returns, in some cases on behalf of people who had died, according to the Treasury Inspector General for Tax Administration (TIGTA), which is part of the U.S. Treasury.

The IRS stands to lose as much as US$21 billion in revenue over the next five years due to identity theft, according to TIGTA’s audit, dated July 19 but publicized on Thursday.

TIGTA noted that the IRS did not agree with the $21 billion figure, but wrote that the figure does include estimated savings from new fraud control filters. Without new controls, TIGTA estimated losses of $26 billion.

Part of problem is that the IRS is not gathering enough data about fraud trends, such as how a return was filed, income information from W-2 forms, the amount of refunds and where those refunds were sent, TIGTA said.

“We found that $8.1 million in potentially fraudulent tax refunds involved tax returns filed from one of five addresses,” the audit said.

The IRS said it detected 938,664 fake tax returns during the 2011 processing year, which would have cost $6.5 billion. While TIGTA said the figure was “substantial,” it believes the IRS doesn’t know how many identity thieves are filing bogus returns and how much money is lost.

The IRS has implemented new fraud detection measures, but TIGTA found that institutional procedures were undermining those efforts. For example, taxpayers can begin filing returns in mid-January, but third parties that have information linked to those tax returns do not have to file until March 31.

The IRS is contacting some taxpayers to verify their identity. That simple measure stopped the issuance of $1.3 billion in potentially fraudulent tax returns as of April 19, TIGTA said.

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