Cisco Lends A Hand In Fighting Fraud

Cisco released an API at the Interop 2012 Conference this week for its branch routers designed to enable third-party developers to write applications to beef up the security of phone calls over the router network.

The Cisco UC Gateway Services API is a Web-based programming interface that allows customers and developers access to call information over a Cisco ISR G2 router at the edge of a voice network, such as signaling and media. This information can be used to detect and help prevent malicious activity such as social engineering and identity theft scams, contact center account takeover fraud, unauthorized network and service use, and denial-of-service attacks.

Applications written to the API can then apply appropriate action to terminate, redirect or record the call.

Cisco, citing data from the Communications Fraud Control Association, says global telecom fraud losses are estimated to be $40 billion annually.

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