LG Goes Self-Healing

LG is upping the ante in smartphone technology with a new handset that has a curved touchscreen, along with a special “self healing” technology that the company claims can prevent scratches on the phone’s casing.

The South Korean electronics vendor unveiled the new phone on Monday, calling it the LG G Flex. Digital renderings of the handset were leaked earlier this month. But in its Monday announcement the company offered further details on the phone, showing that it contains a few new technologies, along with its curved display.

The G Flex is the second phone to feature a curved display, the first coming from Samsung Electronics with its Galaxy Round handset. The top and bottom of the G Flex’s 6-inch screen are curved towards the user, while on the Samsung phone it is the sides that are curved towards the viewer.

This makes LG’s handset closer to the curve of a traditional fixed-line phone handset, a design choice LG said is optimized for the contours of a face. Users can more comfortably hold the phone to their mouth and ear, improving its voice and sound quality, according to LG.

The company also touted the design by stating that the phone offers an easier grip, and holds better in a person’s back pocket. In addition, LG said the curved screen gives an “IMAX-like” experience when viewing videos, allowing for a greater field of view.

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Is Lenovo Eyeing Blackberry?

Lenovo reportedly has joined the list of possible Blackberry buyers, with the firm reportedly having approached the struggling Canadian phone maker.

The Wall Street Journal reported that Lenovo, despite previously denying that it was mulling a Blackberry buy (paywalled), has been given the thumbs up to cast an eye over the Canadian company’s books before making it a possible offer.

If reports are to be believed, Lenovo has joined a list of possible buyers that includes Intel, Cisco, SAP, Google, Samsung and LG.

Specific details of Lenovo’s possible acquisition are yet to be revealed, but as a newcomer to the smartphone market Lenovo recently admitted that it is selling more smartphones than tablets and PCs in China, despite being one of the only PC makers to continue showing sales growth.

However, Lenovo’s smartphone portfolio is yet to appear the UK, and the firm hasn’t seen much success outside China. However, picking up Blackberry could help Lenovo enter the global smartphone market, and the firm could be looking to take over from Blackberry as a phone maker focused on business professionals.

Lenovo might have a hard time closing a buyout deal for Blackberry, though. Rumours about a takeover have already led to speculation that such a buyout would struggle to get approval from the US and Canada, due to the company’s Chinese ownership and the fact that Blackberry does business with sensitive parts of both governments.

Blackberry didn’t comment on a possible Lenovo buyout, but instead put out its usual vague statement. A company spokesperson said, “The special committee, with the assistance of Blackberry’s independent financial and legal advisors, is conducting a robust and thorough review of strategic alternatives.”

Lenovo declined to comment on the report.

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HP To Support The iPad

Is your iPad out of warranty? Hewlett-Packard to the rescue.

HP updated its SmartFriend support service and will now troubleshoot problems with Windows, Android, Chrome OS, OS X and iOS products, according to a fact sheet describing the service.

“HP is expanding its HP SmartFriend service to provide 1:1 expert support for any brand of PC or tablet,” the company said. The plan previously supported PCs from HP and other vendors, as well as Macs.

Users can avail of the service to address general hardware, software and malware issues. HP says its agents can “remove viruses, improve PC performance, solve software errors, and connect devices to a wireless network with enhanced security.” The support is provided by phone or over the Internet, so don’t expect a technician to trot in and fix your iPad in person. But HP notes it can save you from driving to a store.

Unlike Best Buy’s Geek Squad service, HP’s service does not include hardware repairs. It can be tricky to change the battery or storage in tablets, so for iPads, the Genius Bars at Apple Stores may still be the best option for some repairs.

HP didn’t immediately comment on exactly what support it will provide for the iPad. HP printers offer wireless printing from iPads and iPhones. HP sells primarily Windows PCs and Android tablets, though on last Thursday it announced the Pavilion 14 laptop with Google’s Chrome OS.

While SmartFriend includes support for iOS devices, the service seems focused mainly on Windows products. Its technicians include “Microsoft Application Trainers, Microsoft Product Specialists, A+/MCP/MCSE Certified Professionals, Network Administrators and HTML Developers,” according to the fact sheet.

The service starts at US$9.99 per month and users can sign up for a pre-paid, monthly or yearly support plan. A “Complete Plan” supports two devices, while a “Family Plan” supports up to four devices.

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Does The Cloud Need To Standardize?

Frank Baitman, the CIO of the U.S. Department of Health and Human Services (HHS), was at the Amazon Web Services conference  praising the company’s services. Baitman’s lecture was on the verge of becoming a long infomercial, when he stepped back and changed direction.

Baitman has reason to speak well of Amazon. As the big government system integrators slept, Amazon rushed in with its cloud model and began selling its services to federal agencies. HHS and Amazon worked together in a real sense.

The agency helped Amazon get an all-important security certification best known by its acronym, FedRAMP, while Amazon moved its health data to the cloud. It was the first large cloud vendor to get this security certification.

“[Amazon] gives us the scalability that we need for health data,” said Baitman.

But then he said that while it would “make things simpler and nicer” to work with Amazon, since they did the groundwork to get Amazon federal authorizations, “we also believe that there are different reasons to go with different vendors.”

Baitman said that HHS will be working with other vendors as it has with Amazon.

“We recognize different solutions are needed for different problems,” said Baitman. “Ultimately we would love to have a competitive environment that brings best value to the taxpayer and keeps vendors innovating.”

To accomplish this, HHS plans to implement a cloud broker model, an intermediary process that can help government entities identify the best cloud approach for a particular workload. That means being able to compare different price points, terms of service and service-level agreements.

To make comparisons possible, Baitman said the vendors will have to “standardize in those areas that we evaluate cloud on.”

The Amazon conference had about 2,500 registered to attend, and judging from the size of the crowd it certainly appeared to have that many at the Washington Convention Center. It was a leap in attendance. In 2012, attendance at Amazon’s government conference was about 900; in 2011, 300 attended; and in 2010, just 50, Teresa Carlson, vice president of worldwide public sector at Amazon, said in an interview.

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HTC Exec Leaks Trade Secrets

Three HTC Corp design executives were arrested on suspicion of illegally sharing trade secrets, sending the Taiwanese smartphone maker’s shares tumbling as its troubles deepened amid a wave of senior staff departures and disappointing sales.

Taipei prosecutors confirmed that HTC vice president of product design Thomas Chien, research and development director Wu Chien-Hung and senior manager of design and innovation Justin Huang were arrested on Friday.

Chien and Chien-Hung remain in custody, while Huang was released on bail, prosecutors office spokesman Mou Hsin Huang said.

The executives were also accused of making false commission fee claims totaling around T$10 million ($334,200). No further details about the allegations were immediately available.

The arrests came in response to a complaint filed by HTC last month accusing the executives of leaking trade secrets.

HTC declined to comment except to say the investigation had no impact on its operations. Chien and Chien-Hung could not be reached and Huang was not immediately available to comment.

Media reports citing the police said the executives were planning to use stolen new interface technology to set up a new mobile design company aiming at Chinese vendors.

Rocked by internal feuding and executive exits, and positioned at the high end of a smartphone market that is close to saturation, HTC has seen its market share slump to below 5 percent from around a quarter five years ago.

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U.S. Cloud Vendors Hurt By NSA

Edward Snowden’s public unveiling of the National Security Agency’s Prism surveillance program could cause U.S. providers of cloud-based services to lose 10% to 20% of the foreign market — a slice of business valued at up to $35 billion.

A new report from the Information Technology & Innovation Foundation (ITIF) concludes that European cloud computing companies, in particular, might successfully exploit users’ fears about the secret data collection program to challenge U.S. leadership in the hosted services business.

Daniel Castro, author of the report, acknowledges that the conclusions are based, so far, on thin data, but nonetheless argues that the risks to U.S. cloud vendors are real.

Indeed, a month prior, the Cloud Security Alliance reported that in a survey of 207 officials of non-U.S. companies, 10% of the respondents said that they had canceled contracts with U.S. service providers after Snowden’s leak of NSA Prism documents earlier this year.

“If U.S. companies lose market share in the short term, it will have long-term implications on their competitive advantage in this new industry,” said Castro in the ITIF report. “Rival countries have noted this opportunity and will try to exploit it.”

To counter such efforts, the U.S. must challenge overstated claims about the program by foreign companies and governments, said Jason Weinstein, a partner in the Washington office of law firm Steptoe & Johnson and a former federal prosecutor and deputy assistant attorney general specializing in computer crime.

“There are a lot of reasons to be concerned about just how significant those consequences will be,” Weinstein said. “The effort by European governments and European cloud providers to cloud the truth about data protection in the U.S. was going on well before anyone knew who Edward Snowden was. It just picked up new momentum once the Prism disclosures came out.”

Weinstein contends that European countries have fewer data protection rules than the U.S.

For example, he said that in the U.K. and France, a wiretap to get content can be issued by a government official without court authority, but that can’t happen in the U.S.

“U.S. providers have done nothing other than comply with their legal obligations,” he said. But because of Snowden’s leaks, “they are facing potentially significant economic consequences.”

Gartner analyst Ed Anderson said his firm has yet to see any revenue impact on cloud providers since the Prism disclosures, but added, “I don’t think Prism does U.S. providers any favors, that’s for sure.”

Nonetheless, Anderson added, “I think the reality is [the controversy] is likely to die down over time, and we expect adoption to probably continue on the path that it has been on.”

One reason why U.S. providers may not suffer is because “the alternatives aren’t great if you are a European company looking for a cloud service,” he said.

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Chinese Hackers Go After Dissidents

The “Comment Crew,” a group of China-based hackers whose outing earlier this year in major media outlets caused a conflict with the U.S., have resumed their attacks against dissidents.

FireEye, a security vendor that specializes in trying to stop sophisticated attacks, has noticed attackers using a fresh set of tools and evasion techniques against some of its newer clients, which it can’t name. But Rob Rachwald, director of market research for FireEye, said in an interview Monday that those clients include an organization in Taiwan and others involved in dissident activity.

The Comment Crew was known for many years by security analysts, but its attacks on The New York Times, described in an extensive report in February from vendor Mandiant, thrust them into an uncomfortable spotlight, causing tense relations between the U.S. and China.

Rachwald said it is difficult to determine if the organizations being targeted now were targeted by the Comment Crew previously, but FireEye said last month that the group didn’t appear to be hitting organizations they had compromised before.

Organizations opposing Chinese government policies have frequently been targeted by hackers in what are believed to be politically motivated surveillance operations.

The Comment Crew laid low for about four months following the report, but emerging clues indicate they haven’t gone away and in fact have undertaken a major re-engineering effort to continue spying. The media attention “didn’t stop them, but it clearly did something to dramatically alter their operations,” Rachwald said in an interview.

“If you look at it from a chronological perspective, this malware hasn’t been touched for about 18 months or so,” he said. “Suddenly, they took it off the market and started overhauling it fairly dramatically.”

FireEye researchers Ned Moran and Nart Villeneuve described the new techniques on Monday on FireEye’s blog.

Two malware samples, called Aumlib and Ixeshe, had been used by the Comment Crew but not updated since 2011. Both malware programs have now been altered to change the appearance of their network traffic, Rachwald said.

Many vendors use intrusion detection systems to spot how malware sends data back to an attacker, which helps determine if a network has been compromised. Altering the method and format for how the data is sent can trick those systems into thinking everything is fine.

In another improvement, encryption is now employed to mask certain components of the programs’ networking communication, Rachwald said. The malware programs themselves, which are designed to steal data and log keystrokes, are basically the same.

Mandiant’s report traced the hacking activity to a specific Chinese military unit called “61398.” The company alleged that it waged a seven-year hacking spree that compromised 141 organizations.

Rachwald said it is strongly believed the Comment Crew is behind the new attacks given its previous use of Aumlib and Ixeshe. But the group has also re-engineered its attack infrastructure so much over the last few months that it is difficult to say for sure.

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WiLan Loses In Court

Wi-Lan has suffered defeat in its patents trial against Alcatel Lucent, Ericsson, HTC and Sony, as a Texas court decided that the firms did not infringe its patents.

Wi-Lan filed a lawsuit against Alcatel Lucent, Ericsson, HTC and Sony in 2010 claiming the firms infringed patents that relate to data transmission over wireless networks. However a Texas court ruled that the four firms did not infringe Wi-Lan’s patents and found one patent Wi-Lan asserted against HTC and two it asserted against Alcatel Lucent invalid.

Wi-Lan had asserted that Alcatel Lucent and Ericsson infringed three patents, none of which claims were upheld by the court. The firm also asserted that HTC and Sony infringed another patent, and there the court not only judged against infringement but invalidated the patent.

Alcatel Lucent and HTC both said that Wi-Lan was trying to stretch its patents to cover technology in their devices.

Sally Julien, a spokeswoman for HTC said, “HTC believes that Wi-Lan has exaggerated the scope of its patent in order to extract unwarranted licensing royalties from entities who have been focused on bringing innovation forward in their own products.”

Kurt Steinert, an Alcatel Lucent spokesman said, “We think this validates our belief that Wi-Lan was stretching the boundaries of its patents, and the jury confirmed that belief.”

Wi-Lan has managed to get several companies to license its technology including Dell and Panasonic, and in May it initiated legal proceedings against Blackberry over a patent relating to Long Term Evolution network technology. However in this case the firm did not prevail against two large telecom equipment companies and two big smartphone makers.

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Phishing Attacks Increasing

Security researchers at Kaspersky Lab have reported significant growth in phishing attacks over the last year.

In a study entitled “The Evolution of Phishing Attacks”, Kaspersky said it found 37.3 million out of its 50 million customers running its security products that were at risk of being phished from 2012 to the present, an 87 percent increase over the same period between 2011 and 2012.

“The nature of phishing attacks is such that the simplest types can be launched without any major infrastructure investments or in-depth technological research,” Kaspersky said in the report.

“This situation has led to its own form of ‘commercialization’ of these types of attacks, and phishing is now being almost industrialized, both by cybercriminals with professional technological skills and IT dilettantes.”

The security firm explained that overall, the effectiveness of phishing, combined with its profitability for criminals and how simple the process is to undertake has led to a steadily rising number of these types of incidents.

Kaspersky noted that most of the victims in 2012-2013 were located in just ten countries, that is, Russia, the US, India, Germany, Vietnam, the UK, France, Italy, China and Ukraine. These 10 countries were home to 64 percent of all phishing attack victims during this time.

In addition to a rise in the number of users attacked, the number of servers involved in phishing attacks also increased, Kaspersky said, without giving any exact numbers. Though the firm did reveal that internet giants like Yahoo, Google, Facebook and Amazon are the top targets of malicious users.

“Online game services, online payment systems, and the websites of banks and other credit and financial organizations are also common targets,” the firm added, warning users to stay vigilant when entering personal data.

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McAffee See Sure In Spam

The first three months of 2013 have seen a surge in spam volume, as well as a growing number of samples of the Koobface social networking worm and master boot record (MBR) infecting malware, according to antivirus vendor McAfee.

After remaining relatively stable throughout 2012, spam levels rose during the first quarter of 2013, reaching the highest volume seen in the past two years, McAfee said in a report released Monday.

The amount of spam originating from some countries rose dramatically, McAfee said. Spam from Belarus increased by 540% while spam originating in Kazakhstan grew 150%.

Cutwail, also known as Pushdo, was the most prevalent spam-sending botnet during the first quarter, McAfee said.

The increased Pushdo activity has recently been observed by other security companies as well. Last month, researchers from security firm Damballa found a new variant of the Pushdo malware that’s more resilient to coordinated takedown efforts.

On the malware front, McAfee has also seen a surge in the number of Koobface samples, which reached previously unseen levels during the first quarter of 2013. First discovered in 2008, Koobface is a worm that spreads via social networking sites, especially through Facebook, by hijacking user accounts.

The number of malware samples designed to infect a computer’s master boot record (MBR) also reached a record high during the first three months of 2013, after increasing during the last quarter of 2012 as well, McAfee said.

The MBR is a special section on a hard disk drive that contains information about its partitions and is used during the system startup operation. “Compromising the MBR offers an attacker a wide variety of control, persistence, and deep penetration,” the McAfee researchers said in the report.

The MBR attacks seen during the first quarter involved malware like StealthMBR, also known as Mebroot; Tidserv, also known as Alureon, TDSS and TDL; Cidox and Shamoon, they said.

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